Veja vagas remotas de TI que aceitam candidatos em Estados Unidos.
Esta página reúne vagas remotas abertas para candidatos em Estados Unidos. Isso evita perder tempo com posições que parecem remotas, mas restringem contratação por país, fuso horário, folha de pagamento ou política interna.
Combine país e tecnologia para comparar cargos por stack, senioridade, países aceitos e prontidão para aplicação.
Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
Amplitude · Solutions Consulting
Serve as the primary experimentation expert throughout customer evaluations, guiding technical discussions from discovery through proof of concept.
Box · Security
Strategic Alignment & Vision: Partner closely with Security leadership and cross-functional stakeholders to translate strategic direction into defined program requirements and measurable outcomes.
Box · GTM Ops & Enable
The Sales Development Enablement Senior Manager drives revenue growth by equipping the Box Sales Development teams with the strategies, content, training, and tools necessary to increase productivity and meetings booked.
Box · GTM Ops & Enable
The Sales Development Enablement Senior Manager drives revenue growth by equipping the Box Sales Development teams with the strategies, content, training, and tools necessary to increase productivity and meetings booked.
Box · GTM Ops & Enable
The Sales Development Enablement Senior Manager drives revenue growth by equipping the Box Sales Development teams with the strategies, content, training, and tools necessary to increase productivity and meetings booked.
Box · GTM Ops & Enable
The Sales Development Enablement Senior Manager drives revenue growth by equipping the Box Sales Development teams with the strategies, content, training, and tools necessary to increase productivity and meetings booked.
Box · AMS Enterprise Central
Source and close net new logos within a given territory in the Enterprise segment
Box · Sales AEs
Own and exceed quarterly and annual new logo targets across an enterprise territory focused on the Insurance industry
PagerDuty · Customer Success
Build and foster executive-level trusted advisor relationships with the customers’ IT, Engineering and Support organizations.
PagerDuty · Enterprise Sales
Own and grow a defined set of Federal Systems Integrator (FSI) accounts by driving upsell, cross-sell, and expansion opportunities.
PagerDuty · Sales
Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
PagerDuty · Enterprise Sales
Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
PagerDuty · Customer Success
Own a portfolio of existing customers to ensure adoption, value realization, and retention.
PagerDuty · Customer Success
Own a portfolio of existing customers to ensure adoption, value realization, and retention.
PagerDuty · Customer Success
Own a portfolio of existing customers to ensure adoption, value realization, and retention.
PagerDuty · Sales
Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
Verkada · Channel
Lead & Develop a High-Performing Team:Lead, mentor, and coach a team of around 6–8 Regional Channel Sales Managers to achieve individual and team quotas.
Verkada · Channel
Lead & Develop a High-Performing Team:Lead, mentor, and coach a team of around 6–8 Regional Channel Sales Managers to achieve individual and team quotas.
Verkada · Channel
Lead & Develop a High-Performing Team:Lead, mentor, and coach a team of around 6–8 Regional Channel Sales Managers to achieve individual and team quotas.
Verkada · Channel
Lead & Develop a High-Performing Team:Lead, mentor, and coach a team of around 6–8 Regional Channel Sales Managers to achieve individual and team quotas.
Verkada · Channel
Lead & Develop a High-Performing Team:Lead, mentor, and coach a team of around 6–8 Regional Channel Sales Managers to achieve individual and team quotas.
Verkada · Channel
Lead & Develop a High-Performing Team:Lead, mentor, and coach a team of around 6–8 Regional Channel Sales Managers to achieve individual and team quotas.
Verkada · Verkada Global Services
Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
Verkada · Solutions Engineering
Provide senior technical architecture and guidance for third-party integrations into the Verkada platform, helping partners and internal teams design integrations that are stable, scalable, secure, and supportable.
Verkada · Channel
Drive Net New Pipeline: Proactively identify and generate pipeline with named strategic Large VARs. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
Verkada · Channel
Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
Verkada · Channel
Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
Verkada · Channel
Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
Verkada · Channel
Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
Verkada · Channel
Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
Verkada · Channel
Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
Verkada · Channel
Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
Verkada · Channel
Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
Verkada · Channel
Drive Net New Pipeline: Proactively identify and generate pipeline within CDW. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
Verkada · Channel
Drive Net New Pipeline: Proactively identify and generate pipeline within CDW. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
Verkada · Solutions Engineering
Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the sales process.
Verkada · Global
Sell into Verkada’s largest, most strategic accounts (F500)
Verkada · Solutions Engineering
Technical Leader: Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the sales process.
Verkada · Solutions Engineering
People Leader: Hire, develop and lead inclusive, engaged, and high performing Global Enterprise Engineering teams
Verkada · Solutions Engineering
Technical Leader: Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the sales process.
Verkada · Enterprise State
Source and close new business to consistently meet or exceed quarterly sales quotas
Verkada · Enterprise State
Source and close new business to consistently meet or exceed quarterly sales quotas
Verkada · Enterprise State
Source and close new business to consistently meet or exceed quarterly sales quotas
Verkada · Enterprise State
Source and close new business to consistently meet or exceed quarterly sales quotas
Verkada · Enterprise State
Source and close new business to consistently meet or exceed quarterly sales quotas
Verkada · Enterprise SLED
Develop and Implement a comprehensive territory plan
Verkada · Enterprise CORP
Develop and implement a comprehensive territory plan
Verkada · Enterprise SLED
Develop and Implement a comprehensive territory plan
Verkada · Enterprise SLED
Develop and Implement a comprehensive territory plan
Verkada · Enterprise SLED
Develop and Implement a comprehensive territory plan
Verkada · Enterprise State
Source and close new business to consistently meet or exceed quarterly sales quotas
Verkada · Enterprise CORP
Develop and implement a comprehensive territory plan
Verkada · Enterprise SLED
Develop and Implement a comprehensive territory plan
Verkada · Enterprise CORP
Develop and implement a comprehensive territory plan
Verkada · Enterprise SLED
Develop and Implement a comprehensive territory plan
Verkada · Channel
Drive Net New Pipeline: Proactively identify and generate pipeline with net new end-user customers through strategic reseller partners. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
Okta · Strategic Accounts-315
Build a plan to guide your long-term approach to net new logo pipeline generation
Okta · Strategic Accounts-315
Establish a vision and plan to guide your long-term approach to net new logo pipeline generation
Okta · Strategic Accounts-315
Establish a vision and plan to guide your long-term approach to net new logo pipeline generation
Okta · Customer Success Management-750
Deliver Customer Value: Develop and nurture strong customer and C-Level relationships to understand their business goals and needs, ensuring retention, happiness, and a significant return on investment.
Okta · SE Field-321
Master the Discovery Process: Leverage exceptional active listening to dig deep into customer pain points.
Okta · SE Field-321
Master the Discovery Process: Leverage exceptional active listening to dig deep into customer pain points.
Okta · Emerging Sales-350
Establish a vision and plan to guide your long-term approach to net new logo pipeline generation
Okta · Enterprise Sales-340
Build a plan to guide your long-term approach to net new logo pipeline generation
Okta · Enterprise Sales-340
Build a plan to guide your long-term approach to net new logo pipeline generation
Okta · Enterprise Sales-340
Build a plan to guide your long-term approach to net new logo pipeline generation
Okta · Enterprise Sales-340
Establish a vision and plan to guide your long-term approach to net new logo pipeline generation.
Okta · Enterprise Sales-340
Establish a vision and plan to guide your long-term approach to net new logo pipeline generation.
Okta · Customer Success Management-750
Deliver Customer Value: Develop and nurture strong customer and C-Level relationships to understand their business goals and needs, ensuring retention, happiness, and a significant return on investment.
Okta · Corporate Sales-330
Establish a vision and plan to guide your long-term approach to net new logo pipeline generation
Block · 20249 S&M - Sales - Square Field Sales
Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
Block · 20249 S&M - Sales - Square Field Sales
Sell into your market in-person. You will sell face to face 80% of the time to source leads, perform discovery and demos to generate interest and close deals selling our Square ecosystem
Block · 20249 S&M - Sales - Square Field Sales
Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
Block · 20249 S&M - Sales - Square Field Sales
Sell into your market in-person. You will sell face to face 80% of the time to source leads, perform discovery and demos to generate interest and close deals selling our Square ecosystem
Block · 20249 S&M - Sales - Square Field Sales
Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
Block · 20213 S&M - Sales - Square Outside
Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
Block · 20249 S&M - Sales - Square Field Sales
Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
Block · 20213 S&M - Sales - Square Outside
Lead your market with disciplined, in-person execution Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
Block · 20213 S&M - Sales - Square Outside
Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
Block · 20249 S&M - Sales - Square Field Sales
Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
Block · 20213 S&M - Sales - Square Outside
Sell into your market in-person. You will sell face to face 80% of the time to source leads, perform discovery and demos to generate interest and close deals selling our Square ecosystem
Block · 20249 S&M - Sales - Square Field Sales
Sell into your market in-person. You will sell face to face 80% of the time to source leads, perform discovery and demos to generate interest and close deals selling our Square ecosystem
Block · 20405 S&M - Sales - Square Account Management
Manage a book of 50 Strategic Food & Beverage Sellers in the San Francisco area and across the West Coast
Block · 20405 S&M - Sales - Square Account Management
Manage a book of 50 Strategic Food & Beverage Sellers in the Seattle area and across the West Coast
Block · 20405 S&M - Sales - Square Account Management
Manage a book of 50 Strategic Food & Beverage Sellers
Block · 20230 S&M - Sales - Commerce Operations
Partner with Sales & Account Management to support sellers integrating with our platform, and co-sell Cash App Afterpay's Developer Platform.
Block · 10102 Engineering - Cash App
Partner closely with product managers, designers, engineers, and business leads to develop, communicate and execute technical strategies that benefit the Banking organization
Block · 10102 Engineering - Cash App
Partner closely with product managers, designers, engineers, and business leads to develop, communicate and execute technical strategies that benefit the Banking organization
Block · 10102 Engineering - Cash App
Partner closely with product managers, designers, engineers, and business leads to develop, communicate and execute technical strategies that benefit the Banking organization
Block · 10109 Risk - Risk ML & DS
Turn complex product, customer, and risk data into clear insights, decision frameworks, and durable measurement systems for product, risk, and business partners
Block · 10109 Risk - Risk ML & DS
Turn complex product, customer, and risk data into clear insights, decision frameworks, and durable measurement systems for product, risk, and business partners
Block · 10109 Risk - Risk ML & DS
Turn complex product, customer, and risk data into clear insights, decision frameworks, and durable measurement systems for product, risk, and business partners
Block · 11003 Risk - Prod Dev - Square
Build, evaluate, and maintain underwriting and decisioning models across Cash App Borrow and Afterpay.
Block · 11003 Risk - Prod Dev - Square
Lead the end-to-end delivery of multiple ML initiatives, from planning and design through rollout, documentation, and long-term maintenance
Block · 10804 Foundational - SFS - Square
Apply a rigorous scientific mindset to the challenge of underwriting new customer segments, involving the evaluation of alternative external data sources and the deployment of advanced architectures to enhance predictive accuracy.
Block · 10804 Foundational - SFS - Square
Apply a rigorous scientific mindset to the challenge of underwriting new customer segments, involving the evaluation of alternative external data sources and the deployment of advanced architectures to enhance predictive accuracy.
Block · 10527 Engineering - Square
Lead strategic, cross-organizational mobile workstreams within a company-level initiative to redefine local commerce and connect the Square and Cash App ecosystems
Block · 20408 S&M - Sales - Square RevOps & Enablement
Model price elasticity and willingness-to-pay across segments, geographies, and payment methods, and quantify the trade-off between margin, conversion, and merchant retention
Block · 30314 Project Mazi
Lead data strategy for our regulatory engagements - from ETL development to source data validation to analysis
Block · 30314 Project Mazi
Lead data strategy for our regulatory engagements - from ETL development to source data validation to analysis
Block · 30314 Project Mazi
Lead data strategy for our regulatory engagements - from ETL development to source data validation to analysis
Block · 10418 Engineering - Data & Data Science
Build and operate production ML systems that turn customer and product context into trusted signals, rankings, recommendations, and decision capabilities.
Block · 10418 Engineering - Data & Data Science
Build and operate real-time and batch ML decisioning systems for payment fraud, scams, identity and account integrity, merchant and marketplace risk, and abuse prevention.
Block · 10102 Engineering - Cash App
Own and evolve foundational Android infrastructure: modularization, dependency injection, navigation, deep linking, and app lifecycle systems
Block · 10102 Engineering - Cash App
Own and evolve foundational Android infrastructure: modularization, dependency injection, navigation, deep linking, and app lifecycle systems
Block · 10102 Engineering - Cash App
Partner closely with credit risk, legal & compliance, product managers and other engineers to take the Lending capability to the next level.
Block · 10102 Engineering - Cash App
Partner closely with credit risk, legal & compliance, product managers and other engineers to take the Lending capability to the next level.
Block · 10102 Engineering - Cash App
Partner closely with credit risk, legal & compliance, product managers and other engineers to take the Lending capability to the next level.
Block · 20213 S&M - Sales - Square Outside
Own the full sales cycle — from first conversation to close — with SMB merchants across a variety of industries.
Block · 12003 Hardware - Proto
Drive post-silicon bring-up, characterization, qualification, and productization activities from first silicon through mass production.
Block · 12003 Hardware - Proto
Drive post-silicon bring-up, characterization, qualification, and productization activities from first silicon through mass production.
Block · 20230 S&M - Sales - Commerce Operations
Identify and act on post-sales growth opportunities within your merchant portfolio, partnering with Account Management to grow GPV and feature adoption to deliver measurable commercial outcomes
Block · 20230 S&M - Sales - Commerce Operations
Identify and act on post-sales growth opportunities within your merchant portfolio, partnering with Account Management to grow GPV and feature adoption to deliver measurable commercial outcomes
Block · 20230 S&M - Sales - Commerce Operations
Partner with Sales & Account Management to support sellers integrating with our platform, and co-sell Cash App Afterpay's Developer Platform.
Block · 30315 Foundational - SFS - Ops
Design and build new features into our banking platform that meet the diverse needs of Block's broad portfolio of products and services
Block · 30315 Foundational - SFS - Ops
Design and build new features into our banking platform that meet the diverse needs of Block's broad portfolio of products and services
Block · 10402 Engineering - Product Platform Engineering
Design, build, and operate platform systems that help Block engineers ship software with more confidence and speed.
Block · 10402 Engineering - Product Platform Engineering
Design, build, and operate platform systems that help Block engineers ship software with more confidence and speed.
Block · 10402 Engineering - Product Platform Engineering
Design, build, and operate platform systems that help Block engineers ship software with more confidence and speed.
Block · 10414 Engineering - Fintech Platform
Design, build, and operate the balance and transaction systems of record that serve as the financial source of truth for millions of merchants and customers.
Block · 10414 Engineering - Fintech Platform
Design, build, and operate the balance and transaction systems of record that serve as the financial source of truth for millions of merchants and customers.
Block · 10418 Engineering - Data & Data Science
Become the subject-matter expert for Block's online data projections and event-streaming capabilities — designing the platform, frameworks, and standards others build on
Block · 10402 Engineering - Product Platform Engineering
Build and extend platforms to improve system reliability
Block · 10402 Engineering - Product Platform Engineering
Build and extend platforms to improve system reliability
Block · 10404 Engineering - Information Security
Architect and evolve cloud security guardrails. Design and implement SCPs, GCP org policies, and IAM controls that shape how Block uses cloud infrastructure for years to come.
Block · 11003 Risk - Prod Dev - Square
Experiment and deploy AI copilot and autopilot systems at scale to improve analyst productivity and/or eliminate manual decision loops altogether.
Block · 11003 Risk - Prod Dev - Square
Partner with product, engineering, data science, policy, and operations to design and productionize ML-driven risk solutions at scale
Block · 11003 Risk - Prod Dev - Square
Independently challenge model owners across lending, fraud, and AML: reproduce their results, set and defend the acceptance thresholds, and own the call on whether a model is sound.
Block · 10409 Engineering - Applied AI
Lead the technical strategy and architecture for AI-driven quality and evaluation systems used across products and teams.
Block · 10527 Engineering - Square
Lead major mobile workstreams within a company-level initiative to redefine local commerce and connect the Square and Cash App ecosystems
Block · 10416 Engineering - Business Platform
Drive AI-First Development: Embed AI-assisted development tools (Cursor, Claude, GitHub Copilot) into your daily workflow to accelerate code generation, automate testing, and elevate delivery velocity.
Block · 10416 Engineering - Business Platform
Drive AI-First Development: Embed AI-assisted development tools (Cursor, Claude, GitHub Copilot) into your daily workflow to accelerate code generation, automate testing, and elevate delivery velocity.
Block · 10109 Risk - Risk ML & DS
Lead the creation and optimization of existing data models through AI code generation on eventing, customer level, and process level data.
Block · 10416 Engineering - Business Platform
Design integrations across enterprise business systems, including Salesforce, Oracle Cloud, Snowflake, Looker, and external partner systems using MuleSoft or other Integration iPaaS platform
Block · 10103 Business - Product - Cash App
Own the strategy and roadmap for AI-powered products that matter
Block · 10404 Engineering - Information Security
Software Security Innovation: Deliver world-class and innovative software solutions to security problems, tackling Block's top risks such as technology fragmentation and security after-the-fact.
Block · 10526 Design - Square
Lead vision-heavy design projects as we set a new standard for core Point of Sale experiences.
Block · 10409 Engineering - Applied AI
Ship, architect, build, and own end-to-end delivery of autonomous agents and agentic workflows that deliver real business value for Block, ensuring reliability, safety, and performance at scale
Block · 10416 Engineering - Business Platform
Drive AI-First Development: Embed AI-assisted development tools (Cursor, Claude, GitHub Copilot) into your daily workflow to accelerate code generation, automate testing, and elevate delivery velocity.
Block · 10416 Engineering - Business Platform
Drive AI-First Development: Embed AI-assisted development tools (Cursor, Claude, GitHub Copilot) into your daily workflow to accelerate code generation, automate testing, and elevate delivery velocity.
Block · 20405 S&M - Sales - Square Account Management
Own and maintain relationships across a portfolio of ~175 mid-market services sellers, driving account expansion, retention, and satisfaction
Block · 20405 S&M - Sales - Square Account Management
Own and maintain relationships across a portfolio of ~160 strategic retail sellers, driving account expansion, retention, and satisfaction
Block · 20405 S&M - Sales - Square Account Management
Own and maintain relationships across a portfolio of ~175 mid-market retail sellers, driving account expansion, retention, and satisfaction
Block · 20213 S&M - Sales - Square Outside
Own the full outbound sales cycle — from prospecting to negotiation to close — with mid-market merchants.
Block · 20213 S&M - Sales - Square Outside
Own the full outbound sales cycle — from prospecting to negotiation to close — with mid-market merchants.
Block · 20213 S&M - Sales - Square Outside
Own the full outbound sales cycle — from prospecting to negotiation to close — with mid-market merchants.
Block · 20213 S&M - Sales - Square Outside
Own the full outbound sales cycle — from prospecting to negotiation to close — with mid-market merchants.
Block · 30303 Foundational - Counsel - Legal
Define and evolve the architecture of legal systems, ensuring they are scalable, cohesive, and adaptable over time
Block · 30303 Foundational - Counsel - Legal
Define and evolve the architecture of legal systems, ensuring they are scalable, cohesive, and adaptable over time
Block · 20249 S&M - Sales - Square Field Sales
Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
Block · 20405 S&M - Sales - Square Account Management
Manage a book of ~50 Mid-Market Sellers
Block · 20229 S&M - Sales - Commerce Enterprise and Mid
Be the Voice of Cash App and Afterpay: Represent Block to top-tier Enterprise Merchants as a thought-leader in the payments landscape and demonstrate Block’s value as a growth driver for our commerce partners
Block · 20213 S&M - Sales - Square Outside
Craft and Lead Deal Strategy: Develop sophisticated, insight-led sales narratives tailored to client business priorities.
Block · 20408 S&M - Sales - Square RevOps & Enablement
Own performance measurement for your subdomain: monitoring the metrics that matter (wins, new revenue, funnel conversion, rep productivity), reporting against plan, and presenting the story in business reviews with sales
Block · 20213 S&M - Sales - Square Outside
Hunt! Recruiting Resellers is the number one focus of the role
Block · 20213 S&M - Sales - Square Outside
Hunt! Recruiting Resellers is the number one focus of the role
Block · 20213 S&M - Sales - Square Outside
Manage a diverse pipeline of businesses and prioritize outreach to accelerate sales cycles
Block · 20213 S&M - Sales - Square Outside
Manage a diverse pipeline of businesses and prioritize outreach to accelerate sales cycles
Block · 20213 S&M - Sales - Square Outside
Manage a diverse pipeline of businesses and prioritize outreach to accelerate sales cycles
Block · 20213 S&M - Sales - Square Outside
Manage a diverse pipeline of businesses and prioritize outreach to accelerate sales cycles
Block · 20213 S&M - Sales - Square Outside
Manage a diverse pipeline of businesses and prioritize outreach to accelerate sales cycles
Block · 20213 S&M - Sales - Square Outside
Manage a diverse pipeline of businesses and prioritize outreach to accelerate sales cycles
Block · 20213 S&M - Sales - Square Outside
Manage a diverse pipeline of businesses and prioritize outreach to accelerate sales cycles
Block · 20244 S&M - Marketing - Square Partnerships
Lead enterprise payment partnerships: Own a portfolio of high-value, payments-integrated partners end to end, serving as their primary contact at Square.
Block · 12003 Hardware - Proto
Bring up new silicon on bench platforms, evaluation boards, and system hardware
Block · 12003 Hardware - Proto
Bring up new silicon on bench platforms, evaluation boards, and system hardware
Airbnb · Software Engineering
Lead engineering delivery on strategic programs that enable intelligent agent matching, personalized support experiences for high-value customers, and next-generation routing and communication channel capabilities.
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