Resumo da vaga

Federal Account Executive, FSI

Requisitos e responsabilidades

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KEY RESPONSIBILITIES

  • Own and grow a defined set of Federal Systems Integrator (FSI) accounts by driving upsell, cross-sell, and expansion opportunities.
  • Build and maintain trusted senior relationships through regular in-person engagement and consultative selling.
  • Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
  • Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
  • Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
  • Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
  • Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.

BASIC QUALIFICATIONS

  • 8+ years of experience in public sector and/or FSI sales, account management, or expansion roles within SaaS or cloud software.
  • Proven success managing a quota in complex, long-cycle federal sales.
  • Demonstrated experience selling to and influencing senior executives at top-tier FSIs.
  • Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
  • Bachelor’s degree or equivalent experience.

PREFERRED QUALIFICATIONS

  • Expertise applying MEDDICC and Command of the Message (COM) methodologies.
  • Experience managing high-value accounts within the FSI ecosystem.
  • Experience selling within a federal systems integrator (FSI) channel (integrator partners, partner sales models, selling directly within integrator-led programs).
  • Strong understanding of the FSI ecosystem and federal procurement cycles, Operations Cloud, or DevOps environments.
  • Strategic thinker with exceptional communication, negotiation, and relationship-building skills.
  • No current clearance required. Active TS/SCI level clearance OR ability to obtain and maintain a security clearance would be beneficial.

Details

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs
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