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Identify and act on post-sales growth opportunities within your merchant portfolio, partnering with Account Management to grow GPV and feature adoption to deliver measurable commercial outcomes
Identify and act on post-sales growth opportunities within your merchant portfolio, partnering with Account Management to grow GPV and feature adoption to deliver measurable commercial outcomes
Data Warehouse Performance: Weโre consistently pushing the limits of what data warehouses can handle in terms of speed, performance, and interactivity. We explore optimizations generally (e.g.
Own the technical relationship with Partner SEs, Partner PMs, Partner alliance leadership, and Partner Sales at Snowflake, Databricks, BigQuery, The Trade Desk, and key SIs.
Product Development: Lead the team in roadmapping and executing successful development of significant features and products as required to drive the business forward. Uphold a high technical bar, while making pragmatic tradeoffs
Hiring from ColombiaCompany-site apply Recently added
Understands and resolves basic & routine customer requests, including customer escalations via phone/email/chat/side channel/live support or any other support/communication channel.
Hiring from ColombiaCompany-site apply Recently added
Take ownership of high-impact support tickets and queues, ensuring efficient management and adherence to Support SLAs while aiming for high CSAT scores.
Ensure excellent partner and customer satisfaction, consistently meeting or exceeding operational KPIs such as Agent CSAT, Time To Solve, SLA adherence, schedule adherence, shrinkage, and backlog management.
Own a portfolio of enterprise grocery retail accounts on Storefront Pro; build strong relationships with retailer stakeholders to drive adoption, expansion, and renewals across web, app, and omnichannel experiences.
At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.
Architect, develop, and deliver new functionality in the web-based version of our core product -- the app that delivers our remote rehab programs to patients and clinicians
Garantir que a arquitetura comporte necessidades e requisitos tรฉcnicos do time de execuรงรฃo, trabalhando em conjunto com times de TI (Arquitetura, Seguranรงa, Infraestrutura) e com รกreas de negรณcio
Experiencia: 4+ aรฑos de experiencia en Aseguramiento de Calidad de Software (QA) o Ingenierรญa de Software, enfocado fuertemente en pruebas de integraciรณn y a nivel de sistema.