Remote IT roles open to India.

Collaborate with other senior leaders to define and drive long-term technical strategy and architecture that enables the company’s future vision.

• Lead

Own the architecture, delivery, and reliability of integrations and microservices in Java/Python/TypeScript.

• Senior
• AWS
• Docker
• Java
• +4

Manage the ticket queue prioritizing and resolving requests while identifying recurring categories to automate or deflect

• AWS
• CI/CD
• GCP
• +5

Supervise a small, but growing IT engineering team in India, overseeing critical IT automation, AI and DevOps projects

• Lead
• AWS
• Docker
• GCP
• +3

You thrive at the intersection of hands-on technical leadership and people management — you're equally comfortable in a design review and a 1:1 conversation about career growth

• Lead
• AWS
• JavaScript
• Node.js
• +5

Responsible for technical customer support experience within the Wiz product

• AWS
• Azure
• GCP
• +6

Own and exceed a direct sales quota; drive new logo acquisition with global SI partners.

• Lead

Deep expertise in building and delivering technical results and solutions with national security (reselling) partners.

• Lead
• AWS
• Azure
• CI/CD
• +1

Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing, and closing sales opportunities

• .NET

Executive Advisory: Serve as a trusted advisor to CIOs, CISOs, and Board. Partner with CIOs on modern data protection, operational efficiency, and cloud strategy.

• Lead

Executive Advisory: Serve as a trusted advisor to CIOs, CISOs, and Board. Partner with CIOs on modern data protection, operational efficiency, and cloud strategy.

• Lead

As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest customers

• Lead
• SQL

Building and owning your pipeline through outbound prospecting, strategic networking, and partner relationships

Collaborate on impactful customer big data projects, such as creating reference architectures, developing how-to guides, and building production-ready efficient, robust and scalable tools and technologies.

• Lead
• AWS
• Azure
• GCP
• +2

Develop cutting-edge GenAI solutions, incorporating the latest techniques from our Mosaic AI research to solve customer problems

• AWS
• Azure
• GCP
• +1

Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.

• Snowflake
• SQL

Deliver top-tier customer service, embodying Twilio's values of empathy, human warmth, and technical expertise in every interaction via emails, calls or chat.

Embed customer supportability requirements into the earliest stages of the Product Development Lifecycle (PDLC) by participating in design reviews and technical planning with R&D.

• Java
• Node.js
• Python
• +2

Embed customer supportability requirements into the earliest stages of the Product Development Lifecycle (PDLC) by participating in design reviews and technical planning with R&D.

• Java
• Node.js
• Python
• +2

Design and deliver robust, high-scale routing experiences for the Data platform/ pipelines team for Twilio Segment.

• Lead
• AWS
• CI/CD
• Docker
• +4

Build and maintain scalable machine learning solutions in production

• Lead
• AWS
• Python
• Spark

Full-Stack Penetration Testing: Perform manual and automated testing of web applications, APIs, and mobile apps (iOS/Android).

• Lead
• AWS
• Azure
• Python

Own and evolve Twilio's suite of business intelligence tools, driving governance, performance, and long-term roadmap decisions

• Lead
• Python
• Snowflake
• SQL