Senior Strategic Account Executive

Details

• Manage and expand some of our most important Retail customer accounts by focusing on the total account relationship across the entire Twilio platform.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Help customers unlock value seamlessly across our portfolio by partnering closely with the Specialist Sales organization to leverage deep technical and domain expertise for complex deals.
• Serve on a cross-functional account team including Product Specialists, Value Engineering, and Customer Value specialists to drive solution adoption.
• Run a disciplined forecast, consistently achieve goals, and drive a profitable revenue growth.
• Run highly consultative sales cycles and become a strategic partner with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.
• Establish yourself as a trusted subject matter expert and share industry updates and changes with the GTM sales organization.
• Possess a total of 10 years of sales experience, with a minimum of 5 years dedicated to major account or strategic sales.
• Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
• Accountable for the total account relationship, including pipeline generation, customer acquisition, and multi-product solution adoption.
• Comfortable working with business and highly technical leaders, while acting as a strategic partner to help them unlock value across the Twilio portfolio.
• Analytical account development strategy based on making multi product selling the default sales motion.
• Demonstrated track record of managing business forecasts and financial models.
• Entrepreneurial mindset with appetite to define processes and build programs.
• Record of delivering profitable revenue and gross profit results, especially for large-scale and enterprise customers.
• Excellent verbal and written communication skills.
• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
• Software, SaaS, CPaas or PaaS selling experience.
• Familiarity with commerce platforms/two sided marketplaces.
• Based in Colorado, Hawaii, Minnesota or Vermont : $158,632.00 - $198,290.00.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $167,440.00 - $209,300.00.
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $176,256.00 - $220,320.00.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions.