ServiceNow
Senior Staff Cloud Security Engineer| Operational Technology| Office of CISO
Remote Cloud Security Engineering role with clear candidate location fit.
PostedJul 19, 2026
Eligible countries1 accepted country
Seniority signalSenior
Work settingRemote
Accepted candidate locations
Canada
Role overview
Senior Staff Cloud Security Engineer| Operational Technology| Office of CISO
Requirements and responsibilities
Readable role content extracted into sections for faster review.
Key Responsibilities:
- Lead multifaceted security conversations, primarily focused on Canada Finserv customers and prospects.
- Understanding security concerns associated with Artificial Intelligence solution implementations involving Agentic AI and GenAI.
- Support ServiceNow’s Sales Teams in Pre- and Post-Sales efforts
- Respond to prospect and customer questions related to security.
- Conduct security calls with customers
- Respond to security questionnaires
- Present and evangelize on AI and cloud adoption & assurance.
- Contribute to the overall messaging and positioning of the Security Office
- Coordinate and manage end-to-end customer cloud security experience.
- Active participation in Security Industry forums, communities, and standards organizations
- Participation in discussions & presentations with Partners and Customers
- Investigate and understand cloud and AI threats.
- Escalation point for Security Incidents & investigations
- Work with internal teams to resolve security issues arising from investigations and incidents and conduct post mortem’s to ensure issues are properly remediated
- Propose & develop structural/design changes to advance the security posture of ServiceNow (Voice of the Customer).
- Lead cross-functional teams to accomplish your goals.
- Contribute to contract negotiations related to security terms.
Requirements:
- Minimum 12 years experience in IT & 5 years in Cloud Security
- Candidate must be eligible to obtain and hold a reliability status in Canada.
- Solid understanding of security concerns associated with Artificial Intelligence solution implementations involving Agentic AI and GenAI.
- Expertise in IT, OT, IOT, Medical device, and Critical Infrastructure Security.
- ServiceNow ITOM and/or Armis expertise is a plus.
- Excellent communication and presentation skills (i.e. strong interpersonal and customer-facing skills)
- Experience with Cloud Operations (either as a customer or provider) is required.
- Expertise in enterprise cyber defense techniques
- Desired Industry Certifications: CISSP, CISM, CSSP, CEH or equivalent
- A general understanding of ITIL and ITSM.
- Understanding of the sales life cycle.
- Expertise in Threat analysis and enterprise cyber defense techniques
- Deep understanding of Security Operations.
- Ability to articulate complex issues to executives and customers.
- Strong interpersonal skills.
- Self-motivated and driven; ability to perform and excel with little supervision.
- Able to serve as an authoritative source on security.
- Excellent collaborator and teammate; Fluent in English. French speaking a plus.
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