Role overview

Sales Engineer II, SE Desk- TOLA

Requirements and responsibilities

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Details

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
  • You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
  • You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
  • You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
  • You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

  • Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
  • Demonstrate quick and efficient discovery to understand customer needs and answer any tech questions with the goal of doing so on a single call.
  • Be highly available for standard demo/account coverage and temporary technical expertise across the entire Samsara Sales Team.
  • Understand how our devices are installed (enough to explain to a prospect over the phone).
  • Educate customers on technical aspects of APIs, and be able to deploy scripts leveraging the Samsara API to a testing environment on demand.
  • Be an advocate for your AE's, prospects, and customers when it comes to internal tech conversations.
  • Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.
  • Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices

In this role, you will:

  • BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
  • Preferred 1+ years experience working with customers in a pre-sales or support capacity
  • Ability to explain complex technical concepts to non-technical audiences
  • Basic understanding of electronics and electrical systems
  • Well-versed in one of the following: cloud software, networking, automation and control systems
  • Experience tinkering with hardware gadgets, sensors, or vehicles is a plus
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