Community Manager- French speaker (contract)

Details

• Gain a deep understanding of the market and specialized knowledge to identify user and moderator pain points, competitors, and market opportunities.
• Cultivate, recruit, educate, and grow a local community of moderators (i.e., the volunteers who are developing, maintaining, and crafting the culture of local communities) and implement a conversion funnel to onboard external creators and local users to turn them into active moderators.
• Be a public face with our local volunteer moderators to build trust and drive engagement in local communities, mediating conflicts and helping drive solutions.
• Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
• Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
• Be obsessive about achieving aggressive goals and outcomes.
• Run reports, build dashboards, analyze data, set KPIs, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of your market pod.
• Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD teams.
• 5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact.
• Deep knowledge and understanding French culture, including current events, politics, customs, traditions, language, topics of interest, taboos, etc.
• Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it. This includes awareness of internet culture specific to France, as well as a deep appreciation for the diverse cultural facets shaping contemporary French society.
• Succinct and persuasive communicator: collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
• Results-obsessed: outstanding execution and high attention to detail
• Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.
• Proficiency in English and based in the UK or Ireland