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Design, build, and operate reconciliation systems, including the SSS backend, to track desired stack state, detect and repair drift across stack templates, grafana.com state, Hosted Grafana, and actual customer stack configuration

Design, build, and operate reconciliation systems, including the SSS backend, to track desired stack state, detect and repair drift across stack templates, grafana.com state, Hosted Grafana, and actual customer stack configuration

6+ years of experience building and securing software, including hands-on product or application security experience.

A built-in data warehouse, so users can query product and customer data together using custom SQL insights.

Strategic Account Ownership Build and maintain deep, trust-based relationships with senior technical and executive stakeholders across a focused portfolio of strategic accounts.

Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.

Develop and maintain features whilst communicating directly with enterprise customers.