Resumo da vaga

Solutions Engineer

Requisitos e responsabilidades

Conteúdo da vaga extraído em seções para revisão mais rápida.

About the role

  • Developers can effectively identify and resolve slowdowns and errors in their applications
  • Development teams increase developer productivity and customer satisfaction
  • Customers move from initial install to seamless, org-wide adoption across all their dev teams
  • Business value is clearly connected to Sentry's capabilities, securing the foundation for long-term partnership and expansion

In this role you will

  • Map customer pain points and business objectives to tailored implementation and onboarding plans that demonstrate measurable value
  • Build and share best practices, educational content, and resources around error monitoring, performance management, and Sentry's product suite. From how-to guides to code samples and demo environments
  • Serve as a trusted technical advisor, guiding customers through instrumentation, monitoring best practices, and complex technical challenges
  • Run workshop-level engagements to deepen product maturity and drive broader adoption across engineering teams
  • Act as the voice of the customer by internally surfacing feedback to Product and Engineering and helping align Sentry's roadmap with real customer needs across EMEA

You’ll love this job if you

  • Get energized by technical conversations. You enjoy going deep with engineers and building credibility with engineering leaders
  • Thrive in variety. You're comfortable switching between industries, stacks, and customer cultures, which is a given when covering EMEA
  • Build things from scratch. You like creating solutions, writing scripts, developing demos, and producing content that others can actually use
  • Are results-driven. You move fast, follow through, and care about outcomes, not just activity
  • Are passionate about developer tools, open-source, and the software development lifecycle

Qualifications

  • 3+ years as a Solutions Engineer, Sales Engineer, Implementation Consultant, or Software Developer with a track record of successful customer-facing work
  • Hands-on experience with modern stacks: JavaScript frameworks, backend languages (Python, Node.js, Java), and mobile platforms (React Native, iOS, Android)
  • Strong understanding of the software development and release lifecycle. You know where developers feel the most pain
  • Solid observability foundation: practical experience with APM, RUM, tracing, and error monitoring
  • Excellent communicator and presenter. Comfortable in front of both ICs and engineering leadership
  • Fluency in English required; additional European languages a plus
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FocoCustomer Success Área da vaga
Sinal de senioridadeNível abertoNível do candidato
StackJava, JavaScript, Node.jsSkills principais
Localização59 países aceitosElegibilidade

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