Role overview

Senior Solutions Engineer| Israel| Remote

Requirements and responsibilities

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Make a difference.

  • Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
  • Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
  • Deliver product and technical presentations to potential and existing customers
  • Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
  • Drive product conversations based on need and problems with customers
  • Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

Make a difference.

  • 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
  • Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
  • You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
  • You love solving technical challenges and thrive on bringing creative solutions to our customers
  • You should have a technical mindset and a desire to grow technically.
  • Must be located in Israel

Details

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
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FocusSolutions Engineering (North & South America)Role area
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