Senior Software Engineer- Grafana Cloud Observability Provider| UK| Remote

Details

• Design and implement high-quality, scalable integrations for various infrastructure components, databases, and applications
• Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions
• When necessary, represent Grafana Labs in open source forums, working groups, and events
• Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs
• Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions
• Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience
• Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
• Strong 5+ years of experience with at least one programming language. We use Go, but do not require candidates with Go experience. Long term experience in any major language (Python, .NET, Java, Rust, etc) with a willingness to learn Go is acceptable.
• In-depth knowledge of at least one major cloud provider, including core services, APIs, identity and access models, networking, and operational patterns
• Experience with cloud-based software development and production systems
• Experience writing clean, maintainable, robust, and performant software
• Familiarity with observability tooling (e.g. Grafana, Prometheus, Loki, OpenTelemetry)
• Experience driving projects from ideation to production.
• Experience with microservices architecture and distributed systems
• Excellent problem-solving and debugging skills
• Experience participating in an on-call rotation and incident management
• Experience designing and building observability backends for various systems and applications
• Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration
• Understanding of metrics collection, visualization, and alerting concepts
• You have a passion for observability and like to share your knowledge by writing documentation and blog posts.
• You love to engage with customers and help them out.
• You have excellent communication skills.
• You have relevant open source experience, ideally in the observability domain.
• You are willing to become an active member of the OpenTelemetry and Prometheus communities.
• You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work.
• You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call.
• You actively mentor other team members, identifying areas for focus and improvement.
• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.