Resumen del rol

Global Sales Development Operations Senior Associate

Requisitos y responsabilidades

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What you’ll do

  • Maintain the performance of sales development tools, including Salesforce, Outreach, ZoomInfo, Demandbase, and LinkedIn Sales Navigator.
  • Optimize processes and configurations across the sales development technology stack to improve usability and consistency.
  • Create training documentation that helps the sales development team use software tools effectively in their daily work.
  • Train sales development team members on core tools and workflows, with clear guidance that supports adoption across regions.
  • Audit how tools are being used and identify opportunities to improve setup, governance, and ongoing effectiveness.
  • Investigate data quality issues that affect speed to lead and support issue creation and progression to drive resolution.
  • Measure and refine Outreach primary collections to improve how data and messaging are managed.
  • Assist business partners in evaluating the effectiveness of inbound and outbound sales development motions and the tools that support them.

What you’ll bring

  • Experience working with modern sales and marketing tools such as Salesforce, Outreach, LinkedIn Sales Navigator, Demandbase, and ZoomInfo.
  • Required experience using Outreach in an operational or process improvement capacity.
  • Ability to maintain and improve business systems, with a focus on workflow design, tool configuration, and operational consistency.
  • Strength in identifying problems, investigating root causes, and turning findings into practical process improvements.
  • Experience working with data quality, data stewardship, or reporting that supports faster and more reliable sales execution.
  • Ability to create clear documentation and deliver training that helps distributed teams adopt tools and processes.
  • Experience working asynchronously with cross-functional stakeholders through clear written communication and shared documentation.
  • Experience learning and using GitLab and Git. We welcome candidates with transferable experience from similar operations, systems, or enablement roles.

How GitLab Supports Full-Time Employees

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental Leave
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FocoSales DevelopmentÁrea del rol
Señal de senioritySeniorNivel del candidato
StackSalesforceSkills principales
Ubicación59 países aceptadosElegibilidad

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