Role overview

Solution Engineer, Sr

Requirements and responsibilities

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Details

  • The Solution Engineer, Sr serves as a trusted partner to the salesforce (direct and channel) by providing in-depth knowledge ofthe technical requirements and business use of our products in order to close ERP sales opportunities. This role will be responsible forsolutions across multiple Epicor product lines.
  • Job DescriptionDuties & ResponsibilitiesCoach and mentor Solution Engineers ensuring consistent and high standards of service delivery.Communicate with the sales team on new business opportunities, translate client’s technical requirements to solution, drive the technical discussions, deliver custom demonstrations, and implement technical proofs-of-concept.Conduct technical presentation of company products, manage POC and trial processes with the clients.Establish outstanding business relationships and partnerships with the clients by demonstrating a high level of technical expertise, understand performance characteristics and establish credibility with the clients.Influence target clients by presenting company products values and benefits and by demonstrating product architectures and assisting with cost evaluation and pricing issues.Gather requirements and present to Product Development team.Knowledge, Skills & AbilitiesMinimum of 5 years of experience of presales within the ERP industry or equivalent operational ERP experienceBackground of success in supporting both direct and channel salesExperience in the manufacturing, distribution, or finance industryDocumented experience of giving customer presentations / demonstrationsSuccessful candidates may have worked for companies such as: SAP, Microsoft, Infor, Sage,Netsuite or other ERP companies or Value Added Resellers (VARs).Qualifications5+ years applicable experience and demonstrated success/knowledge.2+ years of specialized/industry.Bachelor’s degree (or equivalent experience).Location Preferences
  • Coach and mentor Solution Engineers ensuring consistent and high standards of service delivery.
  • Communicate with the sales team on new business opportunities, translate client’s technical requirements to solution, drive the technical discussions, deliver custom demonstrations, and implement technical proofs-of-concept.
  • Conduct technical presentation of company products, manage POC and trial processes with the clients.
  • Establish outstanding business relationships and partnerships with the clients by demonstrating a high level of technical expertise, understand performance characteristics and establish credibility with the clients.
  • Influence target clients by presenting company products values and benefits and by demonstrating product architectures and assisting with cost evaluation and pricing issues.
  • Gather requirements and present to Product Development team.
  • Minimum of 5 years of experience of presales within the ERP industry or equivalent operational ERP experience
  • Background of success in supporting both direct and channel sales
  • Experience in the manufacturing, distribution, or finance industry
  • Documented experience of giving customer presentations / demonstrations
  • Successful candidates may have worked for companies such as: SAP, Microsoft, Infor, Sage,
  • Netsuite or other ERP companies or Value Added Resellers (VARs).
  • 5+ years applicable experience and demonstrated success/knowledge.
  • 2+ years of specialized/industry.
  • Bachelor’s degree (or equivalent experience).
  • Coach and mentor Solution Engineers ensuring consistent and high standards of service delivery.
  • Communicate with the sales team on new business opportunities, translate client’s technical requirements to solution, drive the technical discussions, deliver custom demonstrations, and implement technical proofs-of-concept.
  • Conduct technical presentation of company products, manage POC and trial processes with the clients.
  • Establish outstanding business relationships and partnerships with the clients by demonstrating a high level of technical expertise, understand performance characteristics and establish credibility with the clients.
  • Influence target clients by presenting company products values and benefits and by demonstrating product architectures and assisting with cost evaluation and pricing issues.
  • Gather requirements and present to Product Development team.
  • Minimum of 5 years of experience of presales within the ERP industry or equivalent operational ERP experience
  • Background of success in supporting both direct and channel sales
  • Experience in the manufacturing, distribution, or finance industry
  • Documented experience of giving customer presentations / demonstrations
  • Successful candidates may have worked for companies such as: SAP, Microsoft, Infor, Sage,
  • Netsuite or other ERP companies or Value Added Resellers (VARs).
  • 5+ years applicable experience and demonstrated success/knowledge.
  • 2+ years of specialized/industry.
  • Bachelor’s degree (or equivalent experience).
  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
  • Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
  • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
  • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
  • Global Mobility:Comprehensive support for international relocations and permanent residency processes.
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FocusSolution EngineeringRole area
Seniority signalSeniorCandidate level
StackREST, SalesforcePrimary skills
Location1 accepted countryEligibility

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