Role overview

Regional Sales Manager

Requirements and responsibilities

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You Will

  • Lead and develop a network of self-employed Independent Consultants across your region, providing ongoing coaching, training, and field support to maximize their performance
  • Work in the field regularly to accompany ICs on sales calls, model consultative selling techniques, and help close deals—especially complex or high-value opportunities
  • Leverage your established network of independent sales agents to rapidly build and scale your IC team, bringing proven performers who can hit the ground running
  • Drive seller acquisition across the SMB market, focusing on multiple verticals and promoting the full Square ecosystem including payments, POS, online tools, and business management solutions
  • Develop and execute a regional sales plan that sets clear goals, tracks regional performance, and adjusts tactics based on real-world results and market feedback
  • Analyze sales performance using pipeline data, conversion metrics, and activity reports to identify coaching opportunities and optimize IC effectiveness
  • Provide reliable forecasts and performance updates to leadership, highlighting wins, challenges, and insights from the field
  • Capture market intelligence from your ICs and prospects about local SME needs, competitive dynamics, and emerging opportunities to inform strategy
  • Ensure alignment between ICs and Square's standards, values, and go-to-market approach while respecting their independence as self-employed professionals

You Have

  • 5+ years of experience in a similar field sales leadership role, with a proven track record of managing self-employed or independent sales agents (experience in the Australian market strongly preferred)
  • Deep industry expertise in payments and POS solutions, with the ability to speak credibly to SME pain points and demonstrate product value across diverse business types
  • An established network of independent sales agents or consultants you've worked with previously and can bring into this role to accelerate team building and performance
  • Strong coaching and leadership skills, particularly in environments where you influence through expertise and support rather than direct authority
  • Consultative sales excellence—you've personally closed complex deals and can model best practices for your ICs in the field
  • Analytical capabilities to interpret performance data, identify trends, and translate insights into actionable coaching and strategy adjustments
  • Exceptional interpersonal skills to build trust and drive alignment with independent contractors who may be working with multiple partners
  • A results-oriented mindset with experience consistently meeting or exceeding sales targets in fast-paced, high-growth environments
  • Comfort with ambiguity and the entrepreneurial drive to build and scale a regional operation with autonomy and accountability

You Have

  • Experience selling across multiple SMB verticals (retail, hospitality, professional services, etc.)
  • Knowledge of the Australian SME landscape, regional market nuances, and local business needs
  • Experience with commission-based or performance-driven sales models
  • Familiarity with fintech, SaaS, or technology solutions for small businesses
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Focus20213 S&M - Sales - Square OutsideRole area
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