Role overview

Technical Account Manager, SIEM / Security Analytics + English (UK Remote)

Requirements and responsibilities

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Skills and Experience Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related field. Additional 3 years of relevant experience considered in lieu of degree.
  • Proven experience (5+ years) in a technical customer success, solutions engineering, sales engineering, or similar role, preferably in a SaaS or technology company with experience in cybersecurity technologies and architectures including coverage areas:

Skills and Experience Requirements

  • Significant experience working in enterprise accounts, SecOps, and Threat Intel
  • Expertise with at least one SIEM product (Splunk, QRadar, Arcsight, etc)
  • Strong grasp of general networking concepts and proficiency with various Operating Systems; proficiency with relevant log telemetry (network, Identity, etc)
  • Experience in managing multiple stakeholders and projects as a lead and team player
  • Customer-first attitude; a listener who is customer-oriented and attentive to their needs
  • Critical thinker with problem-solving skills; enjoys solving technical and challenging issues
  • Works well under pressure with a high tempo of operations
  • Exceptional communication, presentation, and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences
  • Experience in using Gainsight, SalesForce, and JIRA
  • Willing to travel up to 25% of the time.
  • Fluent in English (written and verbal communications)
  • Located in and authorized to work in the UK.
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Browse stack
FocusTechnical Account ManagementRole area
Seniority signalLeadCandidate level
StackSalesforcePrimary skills
Location59 accepted countriesEligibility

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