Junior Product Designer

Details

• Apply structured problem-framing with guidance — articulate the problem a design is solving, not just the solution
• Participate in discovery sessions with the PM and Engineering Lead, contributing a user-centered perspective
• Create wireframes, prototypes, and design documentation that communicate intent and support decision-making
• Learn to distinguish between user requests and underlying user needs
• Design interaction flows, interface layouts, and components in alignment with the design system
• Deliver designs that account for the full spectrum of states: happy paths, error states, empty states, loading states, and edge cases
• Designs that account for fluid viewport sizes and device types
• Apply design system patterns consistently; contribute to iterative improvement
• Participate in user research activities (usability tests, interviews, and discovery sessions) with support from senior designers
• Shadow Support troubleshooting sessions and Member Success training sessions to build direct understanding of how attorneys use our products
• Review support tickets and feature requests to identify patterns
• Develop understanding of user needs based on direct observation
• Actively learn your product area — use the product regularly, review support tickets, ask questions about how features connect
• Understand the workflows attorneys perform within your product area
• Collaborate with engineering on implementation feasibility and develop awareness of technical constraints and opportunities
• Review release notes and change logs to understand what's changed and why
• Participate in design reviews, sprint planning, and cross-functional team rituals
• Incorporate critique feedback effectively and iterate quickly
• Work closely with the Senior Product Designer and Manager to evolve the design system and pattern library
• Communicate design rationale clearly to PMs and Engineers — practice explaining why
• 0–3 years of experience in product design, UX design, or a related role
• Portfolio demonstrating user-centered thinking, interaction design craft, and problem-solving across digital products
• Proficiency in Figma or equivalent modern design and prototyping tools
• Familiarity with UX research methods and willingness to participate in and contribute to research activities
• Strong attention to detail and commitment to design quality
• Curiosity about how products work — technically, commercially, and from the user's perspective
• Experience working in an agile or scrum development environment
• Exposure to design systems and component-based design workflows
• Familiarity with accessibility best practices (WCAG)
• Experience working with product management teams
• Understanding of HTML and CSS sufficient to collaborate effectively with front-end developers
• A generous paid time off package that includes: Paid Time Off (PTO), Holidays (including 2 Floating Holidays), Volunteer Time, Blood Donor Leave, Short Term Disability, Paid Parental Leave and more!
• Matching donations for approved charitable organizations
• Home internet and gym membership reimbursement
• Many opportunities to connect with others from your home office and have fun while you work
• Please include a link to your portfolio along with your resume