Role overview

Senior Site Reliability Engineer

Requirements and responsibilities

Readable role content extracted into sections for faster review.

What You'll Do

  • Support observability tooling implementation (Datadog and/or Azure Monitor/App Insights) and help build SLO definitions, alert rules, and synthetic checks
  • Participate in a PagerDuty on-call rotation, including escalation handling and incident documentation
  • Build and maintain operational runbooks for incident response, rollback, and recovery scenarios
  • Contribute to deployment automation work (blue/green or canary patterns) and Infrastructure as Code
  • Work across Azure SQL and Cosmos DB environments, supporting performance and cost optimization initiatives
  • Collaborate closely with US-based engineers during overlapping working hours

Requirements

  • 5+ years in SRE, DevOps, or cloud infrastructure roles
  • Strong hands-on experience with Microsoft Azure (Azure SQL, Cosmos DB, Container Apps, App Service)
  • Experience with observability tooling (Datadog, Azure Monitor, or similar) and on- call/incident response
  • Familiarity with Infrastructure as Code (Terraform preferred)
  • Strong written and spoken English; you'll be in daily communication with US-based team members and, at times, client stakeholders
  • Availability with meaningful overlap with US Eastern or Mountain time zones
  • Experience working in HIPAA-regulated environments, including handling PHI under a Business Associate Agreement (BAA) and working within least-privilege, audited access controls
  • Willingness to complete a healthcare-industry-standard background check prior to production access

On-Call Expectations

  • This role includes participation in a pager-based on-call rotation via PagerDuty, covering SEV- 1/SEV-2 incidents on a shared schedule with the SRE team. This is a core, required part of the role, not an occasional ask.

Benefits

  • Work remotely
  • Vacation: 10 business days a year
  • Holidays: 5 National Holidays a year
  • Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
  • Parental Leave
  • Health Care Reimbursement
  • Active Lifestyle Reimbursement
  • Quarterly Home Office Reimbursement
  • Payroll Deduction Purchase Plans
  • Longevity Bonus
  • Continuous Learning Bonus
  • Access to Training and Professional Development Platforms
  • Did we mention it's REMOTE?!!
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Browse stack
FocusSite Reliability EngineeringRole area
Seniority signalSeniorCandidate level
StackAzure, SQLPrimary skills
Location24 accepted countriesEligibility

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