Role overview

Enablement Content Developer- Multimedia & AI Production

Requirements and responsibilities

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Content Developer - Multimedia & AI Production (Technical Enablement)

  • Media & AI Production: Produce, record, and edit technical product walkthroughs, screencasts, and explainer videos. Leverage Synthesia to rapidly generate and scale AI-avatar videos for product updates. Create supporting visual assets, infographics, and job aids that simplify complex cloud security concepts.
  • The Execution Engine: Act as the critical execution arm for our core instructional assets. Turn the architectural blueprints from the Technical Enablement Programs team into reality, and equip our Technical Enablement Delivery & Operations team (the "Driving Instructors") with the high-quality materials they need to train our new hire cohorts.
  • Quality Assurance & Media Readiness: Rigorously test all visual assets for user experience (UX) and branding compliance before publishing. Ensure seamless integration and rendering within our platforms.
  • Agile Maintenance: Keep pace with our rapid product release cycle by quickly updating Synthesia scripts, replacing outdated video clips, and maintaining a highly organized library of raw media and project source files.

Content Developer - Multimedia & AI Production (Technical Enablement)

  • 2+ years of hands-on experience in multimedia production, instructional media, or a similar execution-focused role.
  • Strong multimedia editing skills, with proficiency in screencasting and video editing tools (e.g., Camtasia, Adobe Premiere Pro) as well as graphic design basics (e.g., Illustrator, Photoshop, Canva).
  • Experience with AI video generation platforms, (e.g. Synthesia, Descript), to scale content production.
  • Expertise in rapid authoring tools, specifically the Articulate 360 suite (Rise, Storyline).
  • A keen eye for visual design, typography, and layout, with a portfolio demonstrating clean, modern, and engaging digital content.
  • Cloud Infrastructure: 3+ years of hands-on experience deploying and maintaining AWS, Azure, or GCP infrastructure.
  • Kubernetes & Virtualization: Direct experience configuring and troubleshooting Kubernetes clusters and virtualized environments.
  • Security & Monitoring: Practical experience managing hybrid-cloud identity, security protocols, and monitoring/logging pipelines.

Content Developer - Multimedia & AI Production (Technical Enablement)

  • Experience working with SaaS, cloud infrastructure, or cybersecurity product content.
  • Animation skills (e.g., Vyond, After Effects) or professional voiceover experience.
  • Experience working with Learning Management Systems (LMS), specifically Skilljar and Intellum, and digital credential management (e.g. Credly, Accredible).
  • Experience using Gemini Pro as an enablement development tool, as well as Gemini Gems for development pipeline automation and learner engagement activities.
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