Role overview

Senior / Staff DevOps Engineer

Requirements and responsibilities

Readable role content extracted into sections for faster review.

What We Do

  • Verify thousands of people every day across multiple countries and industries providing access to critical services
  • Serve fast-growing startups, unicorns, and large enterprises, with a focus on providing fast, easy integration for developers
  • Run on a modern cloud infrastructure powered by automated integration and unit testing, provisioning, deployments, monitoring, and notifications
  • Operate in a highly regulated, security-sensitive space. Safeguarding personal and identity data is core to everything we ship
  • Drive to own the market and deliver a world-changing client and end-user experience

Key Responsibilities

  • Design, build, and operate cloud infrastructure (GCP preferred) using infrastructure-as-code, with an emphasis on repeatability, security, and cost efficiency.
  • Own and continuously improve CI/CD pipelines. Automated integration and unit testing, provisioning, deployments, and rollbacks to keep delivery fast and safe.
  • Build and maintain observability across the platform, including monitoring, logging, tracing, alerting, and meaningful dashboards that surface issues before customers do.
  • Improve and advance our security posture: secrets management, encryption in transit and at rest, IAM and least-privilege access, network segmentation, and vulnerability management across all infrastructure.
  • Drive compliance readiness by partnering with security and leadership to maintain, automate, and provide evidence for controls across frameworks such as SOC 2, ISO 27001, GDPR, (HIPAA a plus), including audit support and continuous control monitoring.
  • Lead incident response and the on-call rotation; drive blameless postmortems, reduce mean-time-to-recovery, and turn lessons learned into lasting fixes.
  • Define and uphold reliability targets (SLOs/SLIs), capacity planning, and performance tuning as we scale across countries and industries.
  • Leverage AI-powered tooling (Claude Code, Cursor, GitHub Copilot, and others) to accelerate infrastructure-as-code, automation, and internal tooling, and to improve incident triage and response.
  • Partner with engineering to improve developer experience and deployment velocity, removing friction and automating away toil.
  • Drive a culture of operational excellence, reliability, security, and continuous improvement across the engineering organization.
  • Set technical direction for platform and infrastructure, and mentor engineers on DevOps, reliability, and security best practices.
  • Continuously evaluate and adopt emerging AI-powered tools and workflows to improve infrastructure speed, qua

Qualifications

  • 6+ years of experience in DevOps, Site Reliability, Platform, or Infrastructure Engineering within a software engineering organization.
  • Deep expertise with a major cloud provider (GCP preferred) and strong understanding of networking, security, and distributed systems.

Qualifications

  • Strong hands-on experience with infrastructure-as-code (Terraform, Pulumi, and/or CloudFormation) and configuration management.

Qualifications

  • Production experience with containers and orchestration (Docker, Kubernetes, or ECS) and with building robust CI/CD pipelines (GitHub Actions, CircleCI, or similar).
  • Proficiency with observability and monitoring stacks (Datadog, Prometheus/Grafana, CloudWatch, or equivalent).
  • Solid scripting and programming skills (Python, Go, Bash, or TypeScript/Node) to build automation and tooling.
  • Strong grasp of cloud security best practices: IAM and least-privilege, secrets management, encryption, network security, and vulnerability management.
  • Hands-on experience supporting compliance frameworks such as SOC 2, ISO 27001, GDPR, HIPAA including control implementation, evidence and audit readiness, and compliance automation.
  • Proficiency with AI-powered development tools such as Claude Code, Cursor, GitHub Copilot, or equivalent; demonstrated ability to accelerate infrastructure and automation work with them.
  • Experience leading incident response and participating in an on-call rotation for production systems.
  • Excellent written and verbal communication skills; ability to document systems clearly and write actionable runbooks.
  • Experience working in a startup environment is required.
  • Experience managing or collaborating with distributed teams is essential.
  • Familiarity with identity verification products or AI/ML-based solutions is a plus.

Benefits

  • Equity compensation
  • Remote working environment
  • Self-managed paid time off
  • 11+ annual company holidays
  • 401(k)
  • Health Care Benefits: Medical, Vision, Dental
  • Wellness benefits: EAP, LifeHealth Online, One Medical, Perkspot
  • Parental leave
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FocusDevOps EngineeringRole area
Seniority signalSeniorCandidate level
StackCI/CD, Docker, GCPPrimary skills
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