Role overview

Senior Project Engineer, Global Services

Requirements and responsibilities

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What You'll Do

  • Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
  • Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment
  • Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics; provide vendor-led training to customers
  • Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT
  • Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities
  • Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings

What You Bring

  • 4+ years of experience as a Sales Engineer, Technical Account Manager, Network Engineer, or Professional Services Consultant with a proven track record of working with Fortune 500 companies
  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field
  • Ability to gain FedRAMP Compliance: Must be a U.S. Citizen or Permanent Resident (Green Card)
  • Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems
  • Outstanding written & verbal communication skills to efficiently articulate technical matters with customers and partners
  • Entrepreneurial and positive attitude with a strong desire to learn
  • Ability to adapt to an ever evolving workplace and company
  • Genuine excitement for software/hardware products, Cloud Security, and IoT devices
  • Travel up to 25%

Preferred Qualifications

  • Industry certifications such as AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+
  • Experience working with Linux systems
  • Previous startup experience

Employee Benefits

  • Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
  • Nationwide medical, vision and dental coverage
  • Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
  • Expanded mental health support
  • Paid parental leave policy & fertility benefits
  • Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
  • Professional development stipend
  • Fertility Stipend
  • Wellness/fitness benefits
  • Healthy lunches provided daily
  • Commuter benefits

Additional Information

  • You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
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FocusVerkada Global ServicesRole area
Seniority signalSeniorCandidate level
StackAWSPrimary skills
Location1 accepted countryEligibility

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