Role overview

Account Manager

Requirements and responsibilities

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What we’re looking for

  • Experience owning customer relationships in a B2B SaaS or enterprise technology environment
  • A track record of managing commercial customer relationships, including renewals and account growth
  • Experience working with technical products or engineering-led organisations
  • Ability to build relationships across both technical and business stakeholders
  • Confidence leading commercial conversations and navigating complex customer environments
  • Strong organisation, communication, and follow-through
  • Experience collaborating with cross-functional teams to deliver successful customer outcomes

About you

  • You enjoy working with technically sophisticated products and customers
  • You build trusted relationships across complex organisations
  • You’re comfortable owning commercial outcomes and guiding long-term partnerships
  • You’re proactive, organised, and able to navigate ambiguity
  • You enjoy connecting people and expertise to solve meaningful problems for customers

Here’s why you should join us:

  • Everyone has unlimited paid holidays.
  • We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all.
  • Employee share scheme
  • Generous maternity and paternity leave
  • 401k, vision, dental & medical
  • Volunteering Days
  • Company retreats
  • Employee Wellbeing platform

Here’s why you should join us:

  • It’s ok to screw up!

Here’s why you should join us:

  • The only stupid idea, is the untested one!

Here’s why you should join us:

  • Trust starts with you - make it count!

Here’s why you should join us:

  • Assume best intent!

Here’s why you should join us:

  • Make things better!
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