Staff Solutions Architect, Opportunity LifeCycle Management

Details

• Collaborate with product owners, builders, and program managers to architect and manage solutions within Salesforce as well as adjacent technologies and systems.
• Design and Implement solutions including (but not be limited to) Front end ( VF, SLD, SLD2), Backend Process ( Flows, Triggers, Apex, Batch), 3rd party integrations ( Trey.io, Workato, Mulesoft, SF Pubsub/ grpc, Webhooks), data model and pipeline ( Data Cloud, Snowflake, Presto, DBT, Amazon Glue) ensuring scalability, system health, and end user personas/experience.
• Should be able to read, review and design Object oriented programing code like APEX, Python and set based scripting language like SOQL and SQL.
• Develop and maintain a holistic view of CRM - processes and user personas to ensure your projects are compatible with upstream and downstream systems and processes
• Be a thought partner and communication bridge between Product manager, Technical Lead and Stakeholders by designing thoughtful technical solutions keeping overall CRM Platform and sales user experience in mind.
• Communicate regularly with a diverse group of stakeholders with different priorities, levels of maturity and technical acumen
• In partnership with the product owner and product manager, lead projects end to end to improve the way our Go-To-Market and internal teams track and manage Lead routing, Lead management, Lead to Opportunity, Forecasting and the Opportunity lifecycle
• 8-10 years of experience with Salesforce.com implementation, including 3-5 years of experience with Lead routing, Lead to contact conversion, Marketo and Outreach integrations and Opportunity management.
• 5+ years experience designing and implementing large scale automation and architecture changes within Salesforce
• Demonstrated ability to understand business needs and translate user requirements into Salesforce solutions
• Salesforce Admin Certification
• Advanced knowledge of Salesforce declarative automation
• Strong presentation, communication, and facilitation skills
• Demonstrated ability to translate complex technical architecture into digestible information for varying levels of experience and detail
• Experience collaborating with a global team and working in a multi geographical environment.
• Salesforce Platform App Builder or Salesforce Developer 1 Certifications
• Experience designing and building in Salesforce for a large user base (2000+)
• Experience mentoring and developing colleagues as a peer
• Experience partnering with third-party tool vendors and collaborating on feature implementation
• Salesforce Architecture certifications
• Active in the Salesforce community.
• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $126,560 - $160,700.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000.
• Based in the San Francisco Bay area, California: $151,120 - $188,900.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.