Role overview

Staff Product Designer

Requirements and responsibilities

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Job description

  • Product Strategy: Use customer and product expertise to contribute early and often to your product team's roadmap. Advocate for how work gets prioritized by drawing on your understanding of business goals.
  • Craft & Execution: Independently scope work and use a strong command of UI best practices to design multi-page or multi-state experiences. Utilize and help evolve the design system when needed.
  • Research: Lead or co-lead research initiatives, using those insights to inform design and identify opportunities for your product team.
  • Teamwork & Communication: Clearly document and articulate decision-making in a way that is easy for different audiences to understand. Independently manage feedback and escalate risks appropriately.
  • Leadership: Design and facilitate team discussions repeatedly and across different contexts to help solve challenges on your team.
  • Project Management: Establish necessary commitments with PM and Engineering partners, defining a plan to perform the work and delivering successfully.

Job description

  • Experience: Demonstrated ability to independently lead comprehensive user-centered designs and collaborate seamlessly with cross-functional teams.
  • Technical Proficiency: Experience in shipping high-quality user interfaces and flows in a systematic, detail-oriented way with a focus on driving strategic design decisions and delivering impactful solutions.
  • Communication: Strong facilitation and presentation skills, with the ability to provide constructive feedback to peers.
  • Twilio Fit: A "Builder" mindset with a track record of driving initiatives forward with resilience and adaptability.

Job description

  • Has 8+ years of industry experience and a related degree or equivalent experience in software interface design and/or development. Bachelor’s or Master’s in the field of Human Computer Interaction or Design is a nice to have.
  • Experience at a SaaS software company serving B2B customers.

Job description

  • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $159,210--$176,900
  • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $168,570--$187,300
  • Based in the San Francisco Bay area, California: $187,200--208,000
  • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
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FocusUX/DesignRole area
Seniority signalLeadCandidate level
StackStack listed in descriptionPrimary skills
Location38 accepted countriesEligibility

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