Role overview

Software Engineer (L3)

Requirements and responsibilities

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Details

  • Build and own backend product capabilities for Stytch’s identity platform on Twilio—shipping new API surfaces and core authentication flows, including agentic and non-human identity use cases.
  • Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and deliver high-impact roadmap features.
  • Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives.
  • Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship.
  • Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers.
  • Improve production quality and resilience through strong observability, incident response and remediation.
  • Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture.
  • 6+ years experience in designing, building and operating high-scale, mission critical cloud based production systems.
  • Familiarity with a production-grade code base in a modern programming language, applying best practice coding standards and writing high quality code.
  • Extensive experience with RESTful API design and development.
  • Bachelor’s degree in Computer Science or related industry experience.
  • Excellent written and verbal communication skills.
  • Schedule: ability to work non-standard, on-call rotation weekend and holiday hours.
  • Familiarity with Go, TypeScript, and DynamoDB
  • Experience building developer tools or SDKs
  • Experience building and owning products consumed by paying customers
  • Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life.
  • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 - 176,900.
  • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 - 187,300.
  • Based in the San Francisco Bay area, California: $166,400 - 208,000.
  • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
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