Role overview

Software Engineer (L2)

Requirements and responsibilities

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Details

  • Design, implement, and maintain scalable, high-availability cloud infrastructure for Twilio’s microservices.
  • Operate and maintain highly available services handling billions of weekly requests.
  • Manage Infrastructure as Code (IaC) using tools like Terraform, ensuring operational best practices.
  • Build and optimize CI/CD pipelines to support continuous integration and deployment.
  • Monitor, troubleshoot, and ensure uptime of services through on-call rotations and incident response.
  • Collaborate with cross-functional teams in agile ceremonies to drive technical excellence.
  • Continuously improve cloud-based services, focusing on reliability, performance, and scalability.
  • Research and improve the design and implementation of Twilio’s API infrastructure regularly.
  • 2-4 years of experience in backend engineering, with proficiency in one or more object oriented programming languages, preferably Python or Java.
  • Thorough understanding of Open API specifications and API standards
  • Hands-on experience in the generation of SDKs and CLI tools.
  • Good experience with building and managing CI/CD pipelines (e.g., Buildkite), optimizing deployments, release process and maintaining high reliability through SLOs.
  • Exposure to SLO tracking tools such as Datadog, and log management solutions like AWS CloudWatch, Athena, Grafana.
  • Previous exposure to service-oriented architectures, microservices, or REST APIs.
  • Hands-on experience with making changes in production systems
  • Ability to collaborate effectively within an agile, fast-paced team, understanding the full software development lifecycle.
  • Strong decision-making skills, balancing between the pros and cons of various cloud technologies, with a focus on making practical, scalable choices.
  • Experience of building to Public SDKs for Customers
  • Experience in Security such as WAF management, threat assessment.
  • Experience building self service platform tools to improve developer experience and improve launch speed for internal teams.
  • Experience in Terraform
  • Good to have: Knowledge of FERN or similar tools for API specification and code generation.
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FocusEngineeringRole area
Seniority signalOpen levelCandidate level
StackAWS, CI/CD, JavaPrimary skills
Location1 accepted countryEligibility

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