Role overview

Software Architect (L6)

Requirements and responsibilities

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Details

  • Set and communicate long-term architectural vision, aligning teams and leadership across Twilio.
  • Lead cross-product architecture reviews, standardize engineering practices, and drive foundational technical investments.
  • Solve the most complex, ambiguous technical challenges at platform and company-wide scale.
  • Mentor and guide principal and staff engineers, fostering a culture of engineering excellence and continuous improvement.
  • Partner closely with product, engineering, and executive leaders to shape strategic direction and technical investments.
  • 15+ years of experience designing and scaling distributed systems and platforms.
  • Demonstrated ability to set technical vision and strategy at an enterprise or company-wide level.
  • Expertise in system design, reliability, scalability, security, and cost optimization for large-scale architectures.
  • Experience leading cross-functional initiatives and resolving highly complex, ambiguous technical problems.
  • Proven record of mentoring senior engineering talent and elevating organizational standards.
  • Exceptional written and verbal communication, influence, and leadership skills.
  • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).
  • Experience in cloud-native, multi-region systems and architecture patterns.
  • History of driving adoption of engineering standards across multiple business units or product lines.
  • Experience with observability, platform capabilities, and data architecture at scale.
  • Open-source project leadership or significant external technical impact.
  • Prior experience in high-growth SaaS, communications, or platform companies
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