Trend Micro
Channel Solutions Engineer
Remote Channel Solutions Engineer role with clear candidate location fit.
PostedJun 15, 2026
Eligible countries1 accepted country
Seniority signalSenior
Work settingRemote
Accepted candidate locations
Canada
Role overview
Channel Solutions Engineer
Requirements and responsibilities
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Responsibilities:
- Serve as the primary technical advisor for strategic channel partners, enabling them to evaluate, position, sell, and support our cybersecurity platform.
- Develop a deep understanding of partner business models, service offerings, and customer challenges to align platform capabilities with high-impact channel outcomes.
- Deliver impactful demos, presentations, and technical storytelling tailored to partner audiences, including SEs, practice leaders, and partner executives.
- Build and maintain trusted relationships with MSSPs, GSIs, resellers, and distributors to accelerate joint revenue and expand market reach.
- Represent the company as a technical evangelist at partner events, joint webinars, trainings, and channel-focused field engagements.
- Develop high-quality channel enablement content references, including architectures, playbooks, demo flows, videos, workshops, and training assets to scale partner readiness.
- Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to support channel-driven initiatives and ensure aligned execution.
- Provide insights to Product Management based on partner feedback, market needs, service-delivery gaps, and emerging cybersecurity trends.
- Support partner-led Proof of Concepts (POCs), ensuring partners can independently display measurable technical and business value.
- Maintain deep knowledge of platform capabilities, competitive positioning, upcoming enhancements, and cybersecurity best practices relevant to the channel.
- Travel within the Canada for partner meetings, enablement sessions, joint customer engagements, and channel events.
Preferred Qualifications
- Bachelor’s degree or equivalent experience in cybersecurity, AI, cloud, networking, systems engineering, or related fields.
- 5+ years of experience in Solutions Engineering, Channel Engineering, Partner Technical Enablement, or Technical Pre-Sales roles.
- Proven experience working with MSSPs, GSIs, resellers, or other channel organizations.
- Strong understanding of public cloud technologies (AWS, Azure, GCP).
- Broad technical acumen across cybersecurity, cloud architecture, networking, AI, risk visibility, and IT modernization.
- Experience designing/architecting solutions in on-premises, hybrid, and cloud-native environments.
- Excellent communication and presentation skills with experience training partner technical teams and executives.
- Demonstrated ability to deliver compelling demos and technical enablement programs.
- Ability to rapidly learn new technologies and adapt to a fast-evolving cybersecurity landscape.
Bonus Qualifications
- Experience in a fast-paced SaaS or cybersecurity startup ecosystem.
- Familiarity with XDR, SIEM, CSPM, CNAPP, MDR, or modern security posture technologies.
- Hands-on experience with API integrations, scripting, automation, or lightweight coding (Python, Bash, PowerShell).
- Experience building partner solution offerings, runbooks, or service blueprints.
- Background in SOC operations, threat hunting, or incident response.
- Knowledge of compliance frameworks (SOC2, NIST, ISO 27001, PCI, HIPAA).
- Strong technical storytelling skills—able to simplify complex concepts for diverse partner audiences.
- Passion for mentoring, training, and scaling technical knowledge across large partner ecosystems.
- Experience applying AI/ML or LLM/agentic AI to cybersecurity workflows or partner service delivery.
Preferred Certifications
- CISSP, CEH, CCSP, Security+, CySA+, CISM, CISA, or other ISACA certifications.
- AWS Solutions Architect, Azure Architect, or GCP Professional Cloud Architect.
- Kubernetes, DevOps, or Cloud Security specialization certifications.
What We Offer You:
- Group benefits program with health and dental coverage
- Telehealth Virtual Health Services
- Life Insurance
- Short & Long Term Disability
- Pre-partum, maternity, parental and medical leave
- Critical Illness Insurance
- Mental Health Wellness Program
- Wellness Incentive Program
- Retirement Savings Programs with company match
- Paid Time Off
- 14 Annual Holidays
- Tuition Assistance
- Employee Resource Groups
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