Senior Product Manager

Details

• Prepaid Cards (new team). About a third of our business in a $25B market where we have ~1% share. Heavy on technical scope and financial partnerships.
• Recipient Experience (new team). Owns the experience for the people receiving rewards, which is half our product and historically underinvested. Heavy on consumer UX.
• Platform (existing team). Owns infrastructure, security, and internal tooling that keeps every other team shipping. Heavy on technical scope.
• Own your team's roadmap. Work with stakeholders to figure out what to build and when. When the path isn't obvious, your job is to create clarity.
• Do the research. User interviews, market analysis, competitive teardowns, data digs. Whatever it takes to back up your thinking.
• Move quickly using AI. Use AI agents to dig through customer tickets, sales calls, usage data, and competitor research. Use prototypes to illustrate approaches.
• Partner with design and engineering through the build. Designers refine the UX, engineers estimate and build, you unblock and keep scope honest.
• Work async. Most product work here happens in writing. If you're used to running product through meetings, this will feel different.
• Drive decisions without bulldozing. People won't always agree on priorities. It's your job to land decisions while keeping people bought in.
• Close the loop. After we ship, help the team understand the impact.
• 6+ years building and shipping web applications as a designer, engineer, or product manager at tech companies.
• 2+ years as a PM at a growth-stage startup.
• Strong product intuition. You can look at a product problem and see the right solution.
• Strong design judgment and technical fluency. You hold your own with designers and engineers.
• A track record of turning long-term strategy and a backlog of ideas into a prioritized, shovel-ready roadmap.
• Strong written and verbal communication. We're documentation-first, so you'll spend a lot of time writing.
• Comfortable making decisions with imperfect information, and pushing work forward without being told to.
• Genuine empathy for users and teammates. You want to understand their problems.
• Competitive pay and equity. Base salary for this role: $225,000 to $300,000
• Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave.
• Fully remote. Work from anywhere in the Americas.
• Great culture. Read more about how we work in our public handbook.