Role overview

Solutions Engineer- SLED

Requirements and responsibilities

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You Will:

  • Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
  • Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
  • Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
  • Partner with Sales, Product, Customer Success, and Professional Services teams to provide a great overall customer experience and drive revenue growth
  • Grow and maintain knowledge for all Smartsheet products, services, and competitors
  • Participate in cross-functional and department-wide projects that support strategic initiatives
  • Provide feedback to Product teams to ensure that our solutions continue to align with customer needs
  • Periodically travel to customer sites as a technical subject matter expert
  • Support other duties as assigned

You Have:

  • At least 5 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
  • Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
  • Strong technical skills and comfort working in ambiguous and high-pressure situations
  • Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
  • Relentless curiosity and a commitment to excellence

Current US Perks & Benefits:

  • Employer subsidized medical/vision and dental coverage for full-time employees
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Sick Time Off
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific)
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