Sentry

Solutions Engineer

Rol remoto de Customer Success con fit claro de ubicación del candidato.

Publicado28 may 2026

Países elegibles59 países aceptados

Señal de seniorityNivel abierto

Modelo de trabajoRemoto

Ubicaciones aceptadas para candidatos

AlbaniaArgeliaAustriaBaréinBélgicaBotsuana+53 más

Resumen del rol

Contenido del rol extraído en secciones para revisar más rápido.

Developers can effectively identify and resolve slowdowns and errors in their applications
Development teams increase developer productivity and customer satisfaction
Customers move from initial install to seamless, org-wide adoption across all their dev teams
Business value is clearly connected to Sentry's capabilities, securing the foundation for long-term partnership and expansion

Map customer pain points and business objectives to tailored implementation and onboarding plans that demonstrate measurable value
Build and share best practices, educational content, and resources around error monitoring, performance management, and Sentry's product suite. From how-to guides to code samples and demo environments
Serve as a trusted technical advisor, guiding customers through instrumentation, monitoring best practices, and complex technical challenges
Run workshop-level engagements to deepen product maturity and drive broader adoption across engineering teams
Act as the voice of the customer by internally surfacing feedback to Product and Engineering and helping align Sentry's roadmap with real customer needs across EMEA

Get energized by technical conversations. You enjoy going deep with engineers and building credibility with engineering leaders
Thrive in variety. You're comfortable switching between industries, stacks, and customer cultures, which is a given when covering EMEA
Build things from scratch. You like creating solutions, writing scripts, developing demos, and producing content that others can actually use
Are results-driven. You move fast, follow through, and care about outcomes, not just activity
Are passionate about developer tools, open-source, and the software development lifecycle

3+ years as a Solutions Engineer, Sales Engineer, Implementation Consultant, or Software Developer with a track record of successful customer-facing work
Hands-on experience with modern stacks: JavaScript frameworks, backend languages (Python, Node.js, Java), and mobile platforms (React Native, iOS, Android)
Strong understanding of the software development and release lifecycle. You know where developers feel the most pain
Solid observability foundation: practical experience with APM, RUM, tracing, and error monitoring
Excellent communicator and presenter. Comfortable in front of both ICs and engineering leadership
Fluency in English required; additional European languages a plus

Roles similares