Role overview

Head of Developer Experience

Requirements and responsibilities

Readable role content extracted into sections for faster review.

In this role you will

  • Own strategy and execution for Sentry's integration ecosystem and developer platform APIs — working closely with EPD to define the developer-facing surface and ensure building on Sentry is a genuinely good experience
  • Lead the documentation function across SDK configuration docs, API reference, and tutorials — the places where developer activation actually happens or doesn't
  • Connect docs to the product experience: logged-in state, contextual guidance, health checks, and surfacing adoption gaps in-context, in partnership with EPD and the Docs platform team
  • Own Sentry's developer community across Discord, social, and events, and build the team and processes that turn engagement into measurable outcomes: signups, adoption, support deflection
  • Build and deliver the content and education programs — workshops, deep dives, fireside chats — that teach developers tracing, debugging, and how to actually use Sentry's full product surface
  • Build relationships with the builders, toolmakers, and platform partners who extend Sentry's reach

You'll love this job if you

  • You've shipped code and can tell when a code sample is wrong without running it — your technical credibility is real, and developers will know it
  • You want to own a product surface, not just produce content about it
  • You've built or scaled a developer community and can point to what actually moved because of it
  • You care about documentation as a product, not a checkbox — you have opinions about what good looks like and will hold a team to that standard
  • You're comfortable operating with ambiguity and resetting scope — you don't need to be told what to prioritize, and you're skeptical of complexity for its own sake

Qualifications

  • 7+ years in developer relations, developer experience, or a closely related technical role, with at least 3 years managing people
  • Experience owning or deeply influencing a developer platform, integration ecosystem, or SDK surface
  • Track record of building developer communities that drive measurable product outcomes
  • Strong technical writing instincts and demonstrated experience raising the bar on documentation quality
  • Observability, monitoring, or developer tooling background is a plus
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