Samsara

Sales Engineer I, SE Desk- Northeast

Remote Sales Engineering role with clear candidate location fit.

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USA

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Stack matchRemote technology delivery

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Applying forSales Engineer I, SE Desk- NortheastSamsara

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Role overview

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You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue
Assist with technical trials across Samsara’s Sales Engineering team as necessary to convey the value of a Samsara solution within a prospect’s operation.
Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts.
Be available for internal Q&A from Samsara account teams requesting technical assistance on behalf of their customers
Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration
Update and manage internal hardware and software lab infrastructure, both in office and remote kits.
Coordinate and participate in new product testing activities.
Gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams
Coordinate cross functional communication to ensure prospect sucess (RFP responses, Product Feature REquest management, Customer Support triaging, etc.)

BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
Preferred 1+ years experience working with customers in a pre-sales or support capacity
Ability to explain complex technical concepts to non-technical audiences
Basic understanding of electronics and electrical systems
Well-versed in one of the following: cloud software, networking, automation and control systems
Experience tinkering with hardware gadgets, sensors, or vehicles is a plus

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