Business Technology Engineer II

Details

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
• Own, maintain, and optimize Samsara's Okta environments (commercial and StateRAMP/FedRAMP), including SSO integrations, group management, Okta Workflows automation, and access policy governance.
• Design, build, and support integrations and automations using Workato, including ownership of the OWL-IT IT Genie platform — Samsara's AI-powered IT service delivery and provisioning system.
• Administer and support Google Workspace, including Marketplace app management, group and OU configuration, offboarding automation, and service account governance.
• Lead and contribute to Identity & Access Management initiatives including birthright provisioning, role-based access controls, Saviynt RBAC, and access lifecycle automation.
• Be the primary IT engineering SME for StateRAMP/FedRAMP IT controls — scoping, implementing, documenting, and gathering evidence to satisfy compliance requirements.
• Provide Tier 3 escalation support for complex, sensitive, and security-related IT incidents, including SCIM, provisioning failures, and authentication issues across identity-integrated systems.
• Build and maintain clear documentation including runbooks, architecture diagrams, access policies, and business process flows in Confluence.
• Partner with Security, GRC, and cross-functional IT teams to strengthen the security posture of Samsara's identity and access management infrastructure.
• Research, assess, and incorporate new vendors and technologies into the IT stack, including evaluating automation opportunities with tools like Workato One, Vertex AI, and Gemini Enterprise.
• Mentor teammates and help elevate the technical capabilities of the broader IT Engineering team.
• Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
• A Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent practical experience).
• 5+ years of experience in an IT Systems Engineering role with a minimum of 3+ years of hands-on experience with Okta, including SSO configuration, provisioning, group rules, Okta Workflows, and ITGC/SOX-compliant access controls.
• Demonstrated experience building and maintaining automation using Workato or similar iPaaS platforms.
• Proficiency working with REST APIs (Python preferred) for integration and automation development.
• Demonstrated experience administering Google Workspace
• Experience implementing and supporting an Identity & Access Management solution in a corporate environment.
• Solid fundamentals in IT security, corporate systems, and compliance, with experience contributing to audit-ready processes and controls documentation.
• Ability to work cross-functionally and lead technical work autonomously across functions and with stakeholders at all levels.
• Hands-on experience with an IGA/PAM platform.
• Experience supporting StateRAMP, FedRAMP, or SOX IT General Controls (ITGCs) in a fast-moving environment.
• Expertise building complex Workflows for automating complex IT Operations Processes.
• Google Apps Manager (GAM) Experience.
• Demonstrated experience with Workato Connector SDK or building custom connectors.
• Familiarity with Google Cloud Platform (GCP), Splunk, or Terraform for infrastructure automation and observability.
• Experience with SCIM provisioning patterns and troubleshooting across enterprise SaaS applications.
• Ability to build Splunk dashboards and alerts for operationalizing integrations and monitoring identity events.