Role overview

Client Account Manager, Large Customer Sales

Requirements and responsibilities

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Details

  • Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
  • Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with the largest and most complex clients of Reddit to drive year-on-year revenue growth.
  • Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
  • Identify, strategize, and win incremental revenue opportunities of existing advertiser base to grow in-quarter revenue growth.
  • Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
  • Educate brands and media agencies, effectively communicate value proposition and best practices
  • Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
  • Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
  • Proactively seek and represent client needs and asks to cross-functional stakeholders
  • Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
  • Proactively and continually identify areas of improvement
  • Mentor and train other team members.
  • 8+ years of experience in advertising sales and account management
  • Strong understanding of customer marketing funnel and traditional marketing ecosystem
  • Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
  • Tenacious and entrepreneurial approach to working through product, process, and client challenges
  • Experience cultivating strong relationships with external partners
  • Exceptional communication and interpersonal skills
  • Ability to work in a fast-paced and unstructured work environment
  • High attention to detail
  • Strong work ethic and growth mindset
  • Proficiency in Excel preferred
  • BA / BS degree or equivalent work experience
  • Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
  • Family Planning Support
  • Gender-Affirming Care
  • Mental Health & Coaching Benefits
  • Health Insurance Stipend
  • Retirement Benefits (CPF Fund)
  • Flexible Vacation & Paid Volunteer Time Off
  • Generous Paid Parental Leave
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FocusLarge Customer SalesRole area
Seniority signalLeadCandidate level
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