Role overview

Sales Development Representative

Requirements and responsibilities

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Key Responsibilities

  • Understanding the problems and focus areas of your stakeholders and effectively communicating how PagerDuty will support and address those company priorities
  • Aligning use cases with the appropriate service offering
  • Quickly adapting to the Command of the Message (COM) selling model and employing solution selling/customer-centric sales method

Key Responsibilities

  • Develops a proactive point of view on solutions based on customer's biggest pain points
  • Encourages positive conversations between new or potentially new customers and sales teams, leading to solutions aligned with the customer's strategic vision
  • Ensuring complete customer satisfaction in all interactions

Key Responsibilities

  • Prospecting - calling and emailing executives at senior levels across various lines of business using scaled techniques and tools
  • Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC Framework)
  • Qualifying inbound and outbound opportunities to support Account Executives
  • Prioritizing accounts and allocating appropriate outreach efforts

Basic Qualifications

  • 1-2+ years strong background in lead generation and prospecting
  • 1+ year experience with common SaaS software tools:
  • SFDC
  • Outreach / Salesloft
  • Tableau
  • DemandBase / 6Sense

Details

  • SFDC
  • Outreach / Salesloft
  • Tableau
  • DemandBase / 6Sense
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

Preferred Qualifications

  • Proven ability to quickly gain trust with senior leaders, internal and external
  • Highly organized with exceptional follow-up skills
  • Passion for cloud technologies
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