Role overview

Senior Site Reliability Engineer (SRE)

Requirements and responsibilities

Readable role content extracted into sections for faster review.

Responsibilities:

  • Define, implement, and continuously improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets.
  • Develop and maintain observability strategies, including monitoring, logging, tracing, and alerting.
  • Own observability configuration, instrumentation, and alert optimization.
  • Lead Incident Command during production incidents and coordinate cross-functional response efforts.
  • Drive blameless postmortems and ensure corrective actions are completed.
  • Own and continuously improve the on-call program, including rotations, escalation policies, runbooks, and alert tuning.
  • Establish production readiness standards for new services.
  • Partner with engineering teams on capacity planning, scalability, and disaster recovery initiatives.
  • Automate operational processes and reliability improvements using software engineering best practices.
  • Continuously improve system reliability, availability, and operational efficiency.

Requirements:

  • 5+ years of experience in Site Reliability Engineering, Production Engineering, Reliability Engineering, or similar roles.
  • Proven experience operating production systems in high-availability environments.
  • Hands-on experience defining and managing SLOs, SLIs, and Error Budgets.
  • Experience leading production incident response and Incident Command.
  • Strong observability and monitoring experience.
  • Strong software engineering skills using Python, Go, or TypeScript.
  • Experience working with cloud platforms.
  • Strong written and verbal English communication skills.

Must have:

  • Proven Site Reliability Engineering experience.
  • Experience defining and managing:Service Level Indicators (SLIs)Service Level Objectives (SLOs)Error BudgetsExperience leading Incident Command during major production incidents.Experience conducting blameless postmortems and driving follow-up actions.Experience designing, maintaining, and improving on-call programs.Experience developing runbooks and escalation policies.Strong observability experience, including:MonitoringLoggingAlertingDistributed TracingExperience tuning alerts to reduce operational noise.Strong automation skills using Python, Go, or TypeScript.Experience supporting mission-critical production systems.Experience working in high-availability production environments.
  • Service Level Indicators (SLIs)
  • Service Level Objectives (SLOs)
  • Error Budgets
  • Experience leading Incident Command during major production incidents.
  • Experience conducting blameless postmortems and driving follow-up actions.
  • Experience designing, maintaining, and improving on-call programs.
  • Experience developing runbooks and escalation policies.
  • Strong observability experience, including:MonitoringLoggingAlertingDistributed TracingExperience tuning alerts to reduce operational noise.Strong automation skills using Python, Go, or TypeScript.Experience supporting mission-critical production systems.Experience working in high-availability production environments.
  • Monitoring
  • Logging
  • Alerting
  • Distributed Tracing
  • Experience tuning alerts to reduce operational noise.
  • Strong automation skills using Python, Go, or TypeScript.
  • Experience supporting mission-critical production systems.
  • Experience working in high-availability production environments.

Details

  • Service Level Indicators (SLIs)
  • Service Level Objectives (SLOs)
  • Error Budgets
  • Experience leading Incident Command during major production incidents.
  • Experience conducting blameless postmortems and driving follow-up actions.
  • Experience designing, maintaining, and improving on-call programs.
  • Experience developing runbooks and escalation policies.
  • Strong observability experience, including:MonitoringLoggingAlertingDistributed TracingExperience tuning alerts to reduce operational noise.Strong automation skills using Python, Go, or TypeScript.Experience supporting mission-critical production systems.Experience working in high-availability production environments.
  • Monitoring
  • Logging
  • Alerting
  • Distributed Tracing
  • Experience tuning alerts to reduce operational noise.
  • Strong automation skills using Python, Go, or TypeScript.
  • Experience supporting mission-critical production systems.
  • Experience working in high-availability production environments.
  • Monitoring
  • Logging
  • Alerting
  • Distributed Tracing
  • Experience tuning alerts to reduce operational noise.
  • Strong automation skills using Python, Go, or TypeScript.
  • Experience supporting mission-critical production systems.
  • Experience working in high-availability production environments.

Nice to have:

  • Experience with Datadog.
  • Experience with AWS.
  • Experience with Heroku.
  • Experience working in regulated industries (Healthcare, HIPAA, Financial Services, etc.).
  • Experience establishing or maturing an SRE practice.
  • Capacity planning experience.
  • Disaster recovery planning and execution.
  • Experience with Kubernetes.
  • Experience with PostgreSQL or SQL Server.
  • Experience supporting modern TypeScript-based applications.
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FocusSite Reliability EngineeringRole area
Seniority signalSeniorCandidate level
StackAWS, Kubernetes, PostgreSQLPrimary skills
Location62 accepted countriesEligibility

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