Role overview

Senior CloudOps Engineer-DevLabs- Support/BAU

Requirements and responsibilities

Readable role content extracted into sections for faster review.

What You'll Be Doing

  • Provide day-to-day support for both production and non-production platform environments
  • Respond to and resolve customer and platform support requests during business hours
  • Perform platform upgrades and enhancements, including Kubernetes and Rancher upgrades
  • Identify, assess and remediate security vulnerabilities across the platform
  • Execute platform rebuilds through automation and Infrastructure as Code
  • Support ongoing platform maintenance and operational excellence initiatives
  • Drive continuous improvement opportunities across reliability, automation and support processes
  • Enhance observability capabilities through improved monitoring, dashboards and alerting
  • Work closely with engineering and platform teams to maintain platform health and availability
  • Contribute to operational documentation, runbooks and support procedures

Essential

  • Strong experience working with AWS
  • Strong containerisation experience using Docker
  • Proven experience supporting large-scale Kubernetes platforms in enterprise environments
  • Strong Infrastructure as Code experience using Terraform
  • Experience with observability and monitoring platforms such as New Relic and Splunk
  • Experience with CI/CD and deployment tooling, including:GitHubGitHub ActionsBamboo
  • GitHub
  • GitHub Actions
  • Bamboo
  • Strong troubleshooting, incident management and platform support capabilities

Details

  • GitHub
  • GitHub Actions
  • Bamboo
  • Python
  • Node.js
  • Java

Desirable

  • Experience with Rancher administration and upgrades
  • Exposure to hybrid cloud environments spanning on-premises and AWS platforms
  • Scripting or software development experience using:PythonNode.jsJava
  • Python
  • Node.js
  • Java
  • Experience working with immutable infrastructure principles and automated platform rebuilds
  • Experience enhancing monitoring, alerting and platform observability
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Browse stack
FocusCloudOps EngineeringRole area
Seniority signalSeniorCandidate level
StackAWS, CI/CD, DockerPrimary skills
Location1 accepted countryEligibility

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