NBCUniversal
SRE Production Support
Remote Site Reliability Engineering role with clear candidate location fit.
PostedJun 21, 2026
Eligible countries1 accepted country
Seniority signalSenior
Work settingRemote
Accepted candidate locations
United Kingdom
Role overview
SRE Production Support
Requirements and responsibilities
Readable role content extracted into sections for faster review.
Details
- Design, implementation, and full-stack lifecycle support for digital asset delivery systems
- Delivery application tuning, performance optimization and troubleshooting
- Assisting with scoping, design, and implementation of media delivery project initiatives, under supervisor and team lead guidance
- Participating in incident cause-analysis & assistance in remediation & design efforts to improve reliability/prevent future failure scenarios
- Working closely with DevOps teams to identify, understand & develop monitoring for key system health/performance metrics
- Writing code and scripts to automate everything possible
Technology Expertise and Ownership
- Experience with Site Reliability Engineering best practices and principles (Resiliency, Observability, Availability, Scalability)
Technology Expertise and Ownership
- Experience with Agile DevOps methodologies, process & associated software (ServiceNow Agile, Jira)
Technology Expertise and Ownership
- Experience with digital asset delivery systems (Signiant, Aspera)
Technology Expertise and Ownership
- Experience supporting/administering Linux OS versions & features
Technology Expertise and Ownership
- Experience with public cloud service offerings (AWS, Azure, Google)
Technology Expertise and Ownership
- Familiarity with network technology concepts (TCP/IP, UDP, IPV4, IPV6, DNS, SSL, Firewalls, F5 LTM)
Technology Expertise and Ownership
- Familiarity with automation, CI/CD pipeline & software testing (Ansible, Terraform, Puppet, Chef, and Jenkins)
Technology Expertise and Ownership
- Experience with version control management (git, GitHub)
Technology Expertise and Ownership
- Experience with script language development (Python, Node.js, Perl)
Technology Expertise and Ownership
- Impeccable written and verbal communication and presentation skills for both technical and non-technical audiences
Technology Expertise and Ownership
- Ability to collaborate enthusiastically with DevOps teams, customers, and peers across our organization
Technology Expertise and Ownership
- Ability to communicate directly with software vendors
Technology Expertise and Ownership
- Comfortable adapting to pivots in direction based upon shifting work priorities
Technology Expertise and Ownership
- Demonstrate a tolerance for stress and provide a supportive attitude for all colleagues
Technology Expertise and Ownership
- Ability to participate in a 24X7 on-call rotation
PREFERRED QUALIFICATIONS:
- BS in computer science or related field
PREFERRED QUALIFICATIONS:
- At least 3 years of experience supporting high volume/large-scale environments
PREFERRED QUALIFICATIONS:
- Media industry experience (broadcast or production) preferred
PREFERRED QUALIFICATIONS:
- Cloud platform certification preferred
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