Role overview

Site Reliability Engineer (Application Support)

Requirements and responsibilities

Readable role content extracted into sections for faster review.

Details

  • Design, implementation, and full-stack lifecycle support for digital asset delivery systems
  • Delivery application tuning, performance optimization and troubleshooting
  • Assisting with scoping, design, and implementation of media delivery project initiatives, under supervisor and team lead guidance
  • Participating in incident cause-analysis & assistance in remediation & design efforts to improve reliability/prevent future failure scenarios
  • Working closely with DevOps teams to identify, understand & develop monitoring for key system health/performance metrics
  • Writing code and scripts to automate everything possible

Technology Expertise and Ownership

  • Experience with Site Reliability Engineering best practices and principles (Resiliency, Observability, Availability, Scalability)

Technology Expertise and Ownership

  • Experience with Agile DevOps methodologies, process & associated software (ServiceNow Agile, Jira)

Technology Expertise and Ownership

  • Experience with digital asset delivery systems (Signiant, Aspera)

Technology Expertise and Ownership

  • Experience supporting/administering Linux OS versions & features

Technology Expertise and Ownership

  • Experience with public cloud service offerings (AWS, Azure, Google)

Technology Expertise and Ownership

  • Familiarity with network technology concepts (TCP/IP, UDP, IPV4, IPV6, DNS, SSL, Firewalls, F5 LTM)

Technology Expertise and Ownership

  • Familiarity with automation, CI/CD pipeline & software testing (Ansible, Terraform, Puppet, Chef, and Jenkins)

Technology Expertise and Ownership

  • Experience with version control management (git, GitHub)

Technology Expertise and Ownership

  • Experience with script language development (Python, Node.js, Perl)

Technology Expertise and Ownership

  • Impeccable written and verbal communication and presentation skills for both technical and non-technical audiences

Technology Expertise and Ownership

  • Ability to collaborate enthusiastically with DevOps teams, customers, and peers across our organization

Technology Expertise and Ownership

  • Ability to communicate directly with software vendors

Technology Expertise and Ownership

  • Comfortable adapting to pivots in direction based upon shifting work priorities

Technology Expertise and Ownership

  • Demonstrate a tolerance for stress and provide a supportive attitude for all colleagues

Technology Expertise and Ownership

  • Ability to participate in a 24X7 on-call rotation

PREFERRED QUALIFICATIONS:

  • BS in computer science or related field

PREFERRED QUALIFICATIONS:

  • At least 3 years of experience supporting high volume/large-scale environments

PREFERRED QUALIFICATIONS:

  • Media industry experience (broadcast or production) preferred

PREFERRED QUALIFICATIONS:

  • Cloud platform certification preferred
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Browse stack
FocusSite Reliability EngineeringRole area
Seniority signalMiddleCandidate level
StackAWS, Azure, CI/CDPrimary skills
Location1 accepted countryEligibility

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