Role overview

Site Reliability Engineer

Requirements and responsibilities

Readable role content extracted into sections for faster review.

Responsibilities

  • Participate in on-call rotations to detect and triage service and reliability issues across all environments. Act as the Incident Commander during major incidents: initiating war room or bridge calls, coordinating cross-functional teams, providing timely and clear status updates to all stakeholders.
  • Create and maintain meaningful dashboards and alerts. Work with development teams to instrument their code to ensure visibility.
  • Develop automation to eliminate manual and repetitive operational tasks (toil) related to reliability across both applications and infrastructure.
  • Implement and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) defined by the engineering leadership.
  • Investigate and resolve customer complaints escalated beyond L1 and L2 support, especially those involving performance, reliability, or complex system behavior.

Requirements

  • Minimum of 3 years of experience supporting enterprise applications as an SRE or similar role with proficiency in writing code in Java, Go or Python
  • Good understanding of distributed systems concepts, microservices architecture and software design patterns.
  • Hands-on experience with Kubernetes. You have managed applications on a major cloud provider (GCP, AWS, or Azure), and can troubleshoot common container issues.
  • Experience setting up dashboards in Grafana and using APM tools like Datadog, New Relic, Signoz.You have a Solid understanding of metrics, logs, and traces.
  • Proficiency in SQL (e.g., PostgreSQL, MySQL). Ability to write complex queries to debug data issues and a basic understanding of database performance.

What we can offer you

  • Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
  • Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
  • Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

  • A preliminary phone call with the recruiter
  • A technical interview with the Hiring Manager
  • A behavioural and technical interview with a member of the Executive team.
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Browse stack
FocusSite Reliability EngineeringRole area
Seniority signalMiddleCandidate level
StackAWS, Azure, GCPPrimary skills
Location6 accepted countriesEligibility

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