Role overview

Backend Engineer (Desktop)

Requirements and responsibilities

Readable role content extracted into sections for faster review.

Responsibilities

  • Design, develop, and maintain RESTful APIs and microservices using Python.
  • Integrate and support Pindrop solutions including authentication, fraud detection workflows, and SDK/API usage.
  • Architect secure, scalable, and high-performance backend applications.
  • Integrate backend services with relational and NoSQL databases such as PostgreSQL, MySQL, MongoDB, and DynamoDB.
  • Write clean, efficient, testable code following best practices for performance, maintainability, and security.
  • Design and deploy cloud-native applications using AWS services including EC2, Lambda, S3, RDS, DynamoDB, API Gateway, and IAM.
  • Implement and maintain CI/CD pipelines using GitHub Actions or GitLab CI.
  • Set up monitoring, logging, and observability using CloudWatch, CloudTrail, and Splunk logging.
  • Collaborate on infrastructure automation using CloudFormation and Terraform.
  • Integrate solutions with AWS services like Lambda.
  • Use of AI-assisted coding in development workflows.
  • Assist in migration projects from legacy contact center platforms to Amazon Connect.
  • Contribute to frontend work (React/Angular/Vue) when needed and ensure smooth integration with backend APIs

Responsibilities

  • 5-7 years of experience in backend development.
  • 5+ years of experience in cloud-based application engineering.
  • 5+ years of experience with Python, Node.js, C#, or Java (Python required).
  • Hands-on experience with Pindrop integrations including risk scoring, authentication workflows, and
  • troubleshooting.
  • Knowledge of telephony concepts and SIP trunking.
  • Experience with AWS SDKs, reporting, analytics, and troubleshooting.
  • Deep experience designing and implementing RESTful APIs and microservices.
  • Hands-on experience with SQL and NoSQL databases.
  • Strong understanding of authentication, authorization, and security best practices.
  • Extensive experience with AWS services including EC2, Lambda, S3, IAM, RDS, DynamoDB, and
  • VPC.
  • Proficiency in CI/CD pipeline setup and maintenance.
  • Experience with CloudFormation and Terraform for infrastructure as code.
  • Understanding of networking and cloud security best practices.

Nice to haves

  • Experience with Amazon Connect integrations, including API usage, contact flow design, routing,
  • queues, and call-flow troubleshooting.
  • Experience or knowledge of using AI and LLM models.
  • Basic proficiency in frontend development (JavaScript, HTML5, CSS3).
  • Familiarity with React, Angular, or Vue.js frameworks.
  • Understanding of responsive UI/UX design principles.
  • AWS Certifications (Cloud Practitioner, Developer Associate, Solutions Architect Associate).
  • Experience with event-driven architectures (SNS, SQS, EventBridge)

We offer:

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
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Browse stack
FocusBackend DevelopmentRole area
Seniority signalSeniorCandidate level
StackAWS, CI/CD, JavaPrimary skills
Location1 accepted countryEligibility

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