Role overview

Solutions Engineer

Requirements and responsibilities

Readable role content extracted into sections for faster review.

Responsibilities:

  • Serve as the technical lead in the sales process, with both prospects and customers, from discovery and demos to proof-of-concepts (PoCs) and partner with Customer Success & Professional Services to drive expansion.
  • Translate complex requirements into actionable technology solutions.
  • Conduct customer-facing presentations, demonstrations, and white-boarding sessions.
  • Partner with account executives to develop and present compelling technical proposals tailored to business and IT objectives.
  • Establish yourself as a trusted advisor with prospects by building credibility through meaningful engagement.
  • Build champions that will help us win deals on our timeline and at our price point.
  • Act as a liaison between the client and internal product/engineering teams to ensure feedback is incorporated into product development.
  • Maintain deep knowledge of company products, integrations, and industry trends within industry verticals.
  • Lead or support technical responses to security questionnaires and RFPs.
  • Travel as required to support customer meetings and industry events.

Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
  • 2+ years of experience in a solutions engineering, sales engineering, or systems architecture customer facing role.
  • Working knowledge of cloud platforms (e.g., AWS, Azure & Google Cloud).
  • Experience leading & documenting proof of concepts and building technical & deal champions.
  • Experience with security and compliance frameworks PII, PCI, HIPA.
  • Strong technical background in areas such as the SDLC, cloud architecture or DevOps.
  • Excellent communication and presentation skills.

Qualifications:

  • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000**
  • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000**
  • Zone 3: All other US locations - $145,000 - $200,000**

About LaunchDarkly:

  • Improving the velocity and stability of software releases, without the fear of end customer outages
  • Delivering targeted experiences by easily personalizing features to customer cohorts
  • Maximizing the business impact of every feature through the ability to experiment and optimize
  • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
  • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
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Browse stack
FocusSolutions EngineeringRole area
Seniority signalOpen levelCandidate level
StackAWS, AzurePrimary skills
Location1 accepted countryEligibility

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