Role overview

Solutions Architect (Dallas)

Requirements and responsibilities

Readable role content extracted into sections for faster review.

Key Responsibilities

  • Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines
  • Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations
  • Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams

Required Experience

  • 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure)
  • Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments
  • Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices
  • Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing
  • Experience designing high-availability and disaster recovery solutions
  • Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog)
  • Experience with CI/CD pipelines for infrastructure and applications

Required Experience

  • 1+ years of experience building production AI/ML applications or agents
  • Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications
  • Experience with state management patterns (short-term and long-term memory)
  • Experience designing and implementing evaluation frameworks for AI applications
  • Strong prompt engineering skills with experience in optimization and A/B testing
  • Experience with vector stores, RAG patterns, and knowledge organization
  • Experience with tool integration, API design, and error handling patterns
  • Strong Python and/or TypeScript development skills

Required Experience

  • Customer-facing experience with enterprise customers
  • Experience conducting technical assessments or infrastructure audits
  • Strong communication skills with ability to explain technical concepts to diverse audiences

Key Attributes

  • Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions
  • Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences
  • Experience working cross-functionally with engineering teams, product teams, and customers
  • Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation
  • Ability to balance infrastructure architecture with agent development work
  • Strong engineering background with hands-on development experience
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Browse stack
FocusCustomer EngineeringRole area
Seniority signalLeadCandidate level
StackAWS, Azure, CI/CDPrimary skills
Location38 accepted countriesEligibility

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