Kong
Staff Solutions Engineer- Northeast
Remote Staff Business Solutions Engineer role with clear candidate location fit.
PostedJun 10, 2026
Eligible countries1 accepted country
Seniority signalSenior
Work settingRemote
Accepted candidate locations
USA
Role overview
Staff Solutions Engineer- Northeast
Requirements and responsibilities
Readable role content extracted into sections for faster review.
What you’ll be doing:
- Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform.
- Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production.
- Support PoCs throughout the entire evaluation process.
- Ensure 100% customer satisfaction across assigned set of accounts.
- Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs.
- Create technical documentation for DevOps, implementations, and services engagements.
- Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.
- And any additional tasks required by manager.
What you’ll bring:
- 7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company.
- Solid understanding of cloud computing trends and open source business models
- You are a strong listener and communicator.
- You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.
- Enthusiasm for working in a high profile, fast-paced startup culture.
What you’ll bring:
- Experience with Docker/Kubernetes and other cloud native platforms.
- Experience with APIs, CI/CD automation frameworks and AI and LLM technologies.
Similar roles
Keep a backup shortlist.
CI/CD, Kubernetes USA
Staff Backend Engineer- Grafana Enterprise| US| RemoteGrafana LabsView role CI/CD, Kubernetes USA
Staff Backend Engineer- Grafana Enterprise| Canada| RemoteGrafana LabsView role CI/CD, Kubernetes 8 accepted countries
DevOps EngineerRedwoodView role Kubernetes USA
Staff Backend Engineer- Databases Tempo| US| RemoteGrafana LabsView role Stack
Use these tags to compare similar remote roles.
Location eligibility
Candidates should apply only when their profile country is listed here.
Your profileCountry not setSign in to check your country against this role.
Hiring flow
WithMira shows the role, then sends candidates to the company application.
1Check role fit, stack, and location eligibility in WithMira.
2Open the company application page from the tracked apply link.
3Save the role or subscribe for similar opportunities before leaving.