Role overview

Lead Solutions Engineer

Requirements and responsibilities

Readable role content extracted into sections for faster review.

Responsibilities:

  • Partner with Client Launch Managers to implement Included Health services for large and strategic clients.
  • Collaborate with internal Engineering teams on customization requests and technical optimizations.
  • Serve as a technical liaison between clients and internal stakeholders, ensuring clear communication and execution.
  • Troubleshoot and resolve technical issues, identifying root causes and delivering effective solutions.
  • Participate in customer calls and technical discussions with clients and their vendors.
  • Contribute to ongoing process and systems improvements within the Solutions Engineering team.
  • Share best practices and learnings to support team growth and project success.

Qualifications and Requirements:

  • 4+ years in a Solutions Engineering capacity or similar role involving a blend of technical and programming fundamentals & working with both internal and external customers.
  • Strong technical foundation, including proficiency in SQL.
  • Excellent problem-solving skills and the ability to explain complex topics to both technical and non-technical audiences.
  • Experience working cross-functionally with Product, Engineering, and client stakeholders.
  • Ability to manage multiple projects in a dynamic, fast-paced, and remote work environment.
  • B.S. in a technical field or equivalent experience.

Physical/Cognitive Requirements

  • Prompt and regular attendance at assigned work location.
  • Capability to remain seated in a stationary position for prolonged periods.
  • Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
  • No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \/ laptop) may be required.
  • Capability to work with leadership, employees, and members in an appropriate manner.
Similar roles

Keep a backup shortlist.

Browse stack
FocusSolutions EngineeringRole area
Seniority signalSeniorCandidate level
StackSQLPrimary skills
Location1 accepted countryEligibility

Stack

Use these tags to compare similar remote roles.

Location eligibility

Candidates should apply only when their profile country is listed here.

Your profileCountry not setSign in to check your country against this role.

Hiring flow

WithMira shows the role, then sends candidates to the company application.

1Check role fit, stack, and location eligibility in WithMira.
2Open the company application page from the tracked apply link.
3Save the role or subscribe for similar opportunities before leaving.
Apply on company siteCompany siteOpen link