incident.io
Expansion Account Manager
Remote Expansion role with clear candidate location fit.
PostedJun 4, 2026
Eligible countries1 accepted country
Seniority signalLead
Work settingRemote
Accepted candidate locations
USA
Role overview
Expansion Account Manager
Requirements and responsibilities
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Who you are
- You've done the expansion side of account management before - you know the difference between growing an account and just keeping it, and you've got the renewal conversations to prove it.
- A CTO or VP pushing back doesn't rattle you - if anything, you enjoy the conversation more when they know exactly what they're asking for.
- You don't quit when a deal gets hard. The tricky ones are the ones you remember, not the ones you avoid.
- You're genuinely into AI tooling - not because it's trendy, but because you like pulling apart a workflow to see if there's a faster way to do it.
- You want to see the number move because of something you did. Revenue isn't abstract to you, it's the scoreboard.
- There's no fixed playbook for this segment yet, and that excites you rather than worries you -you want to be the person tweaking it, not waiting for someone else to.
- Startup life suits you. You're fine building the plane while flying it, as long as you get to help design it.
Supporting you
- Private medical insurance. Seriously good cover - we want you and the people you love to be looked after.
- Competitive annual leave. Showing up at your best requires switching off, and we make sure you have time to do that.
- First Friday of every month off. Yes, seriously.
- Enhanced pension. We put real money in, because future-you deserves better than an afterthought.
- Meaningful equity. We're rapidly scaling, and everyone who helps shape the outcome should share in it.
- Unlimited AI spend. For everyone, not just engineers. We're all-in on AI across the company, and we expect you to be too.
- Generous parental leave. The early days with a new baby matter more than anything we're doing here, and we want you to be present for them.
- Two budgets that have your back. £1000 to invest in your setup, £500 a year to invest in yourself.
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Stack
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Location eligibility
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Hiring flow
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