iHeartMedia

Solutions Egineer

Remote Solutions Engineering role with clear candidate location fit.

PostedJun 2, 2026

Eligible countries1 accepted country

Seniority signalSenior

Work settingRemote

Accepted candidate locations

USA

Role overview

Readable role content extracted into sections for faster review.

More #1 rated markets than the next two largest radio companies combined;
We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;
We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
iHeartRadio is the #1 streaming radio digital service in America;
Our social media footprint is 7 times larger than the next largest audio service; and
We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.

Support pre-sale engagements by preparing technical materials, proposing deal parameters to meet client objectives, and building audience strategies aligned to agency buying workflows and KPIs.
Own and maintain reusable pitch assets—technical one-pagers, demo environments, objection-handling docs, and ROI calculators—so sellers can move deals forward efficiently.
Execute the standardized deal configuration process: audience strategy, market selection, measurement approach, and pricing structure—customizing templates for each opportunity.
Participate in pitch meetings and RFP responses alongside senior team members; own specific technical sections of the narrative.
Conduct recurring technical enablement sessions for sellers—workshops, deal clinics, and ad-hoc coaching on how to position AudioGraph capabilities.

Ensure seamless handoffs between sales, ops, and client services—no client should feel like they’re starting over with a new team at any stage.
Maintain and improve internal documentation—playbooks, configuration guides, and troubleshooting resources—so the team operates from a shared, current knowledge base.

Contribute to the product roadmap by documenting field-level technical feedback and packaging it into clear, prioritized requirements.
Participate in sprint reviews, beta testing, and partner integration testing for new platform capabilities.
Own specific workstreams such as demo environment management, measurement vendor onboarding, or DSP integration support.

Sellers rely on your materials and deal configurations to move opportunities forward without bottlenecks.
Clients describe the AudioGraph buying experience as smooth and professional—from first call through wrap report.
You own one or more workstreams end-to-end, and the team operates more efficiently because of it.

3–5 years of experience in solutions engineering, technical account management, or advanced ad operations within programmatic advertising.
Familiarity with the programmatic supply chain: bid mechanics, deal structures (PMP/PG/preferred deals), header bidding, and SSP-DSP integration patterns.
Working knowledge of major DSPs (Amazon, TTD, DV360, Viant, Basis, or equivalent) from a technical integration or partner support perspective.
Hands-on experience with ad serving platforms (Triton, GAM, FreeWheel, or equivalent), including deal setup, inventory packaging, and basic troubleshooting.
Familiarity with audience data concepts: identity graphs, data onboarding, clean rooms, and how audience segments flow through the programmatic pipe.
Exposure to measurement and attribution methodologies (pixel-based, exposure file, foot traffic, brand lift) and at least one vendor in the space.
Ability to operate independently on defined workstreams and escalate effectively when complexity exceeds scope.
Strong communication—comfortable presenting to agency teams and equally comfortable working through a technical issue with an engineer.

Respect for others and a strong belief that others should do this in return
Experience with various technical disciplines and applications
Close attention to detail, following up until issues are resolved
Ability to multitask on a variety of critical projects
Ability to work independently, while also collaborating with others
Strong communication skills, with the ability to communicate moderately complex technical information within the team
Skills to recognize and solve frequently occurring problems
Analytical thinking
Resourcefulness and independent judgement

Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

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