Hightouch
Engineering Manager, Agents
Remote Engineering role with clear candidate location fit.
PostedRecently added
Eligible countries3 accepted countries
Seniority signalLead
Work settingRemote
Accepted candidate locations
CanadaMexicoUSA
Role overview
Engineering Manager, Agents
Requirements and responsibilities
Readable role content extracted into sections for faster review.
About the Role
- Product Development: Lead the team in roadmapping and executing successful development of significant features and products as required to drive the business forward. Uphold a high technical bar, while making pragmatic tradeoffs
- Pace: Through a combination of leadership and technical expertise, improve the pace of execution of the team
- Recruiting: Be responsible for growing the team, including identifying needs, deciding how to evaluate candidates, and ensuring we hire high impact team members
- Reliability: Against the uphill battle of high growth/scale, up-level the team on reliability, resulting in fewer incidents, catching our own issues before our customers do, and a strong incident management hygiene
- People: Foster growth of team members and ensure strong engagement and motivation
About the Role
- Content Generation: Helping marketers create high-quality, on-brand content at scale. Work on combining foundation models with rich customer context, brand guidelines, and historical campaign performance, and human review to make generated content more useful, trustworthy, and production-ready.
- Context Management: AMP depends on giving agents a rich, structured understanding of each customer’s business, including their data, brand, campaigns, content, and goals. We’re building the systems that ingest, organize, and retrieve that context efficiently so agents can reason well, stay grounded, and improve over time.:
- Insights: Helping marketers understand what is happening across their campaigns, customers, and channels, and what to do next. We’re building systems that generate insights and into creative fatigue, performance, and competitors, and how to act on them.
- Orchestration: A core part of AMP is helping marketers go from generated assets to live campaigns across the tools they already use. Building the systems that integrate with ad and lifecycle platforms, orchestrate campaign setup and delivery, and make it easy to launch and manage campaigns reliably across channels.
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Location eligibility
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Hiring flow
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