Role overview

Engineering Manager, AI Engineering: Chat

Requirements and responsibilities

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An overview of this role

  • Extend capabilities of the Duo Agent Platform agentic chat regarding agentic capabilities, UI and context management
  • Integrate new agentic generative AI models and providers into GitLab Duo Chat to expand capabilities and improve answer quality
  • Improve debugging, observability, and test coverage for AI-powered chat workflows to maintain reliability at scale

What you’ll do

  • Manage a team of experienced frontend, backend, and AI engineers to deliver GitLab Duo Chat roadmap commitments across the DevSecOps lifecycle.
  • Partner with product and UX teams to define requirements and deliver AI features that address customer needs and improve answer quality.
  • Participate in technical architecture and development work for systems that run AI agents at scale, with a focus on reliability, performance, and maintainability.
  • Guide day-to-day execution by setting clear direction, tracking progress against milestones, and removing blockers to keep delivery on schedule.
  • Coach engineers through feedback, guidance, and development conversations that foster each engineer's growth and overall team performance.
  • Promote a team culture grounded in curiosity, inclusion, accountability, and steady delivery against team goals.
  • Improve quality, testing, and performance practices that increase coverage, strengthen observability, and keep AI-powered chat workflows reliable in production.

What you’ll bring

  • Experience managing engineering teams in a distributed environment and enabling strong team execution.
  • Strong software engineering foundation with the ability to contribute to technical discussions and evaluate engineering tradeoffs.
  • Hands-on familiarity with agentic AI or generative AI applied to software development workflows.
  • Ability to work effectively through ambiguity, changing requirements, and fast-moving product development.
  • Clear communication and collaboration skills across engineering, product, design, and other stakeholders.
  • Dedication to coaching engineers and creating an inclusive, constructive team environment.
  • Comfort balancing people management with technical involvement in day-to-day development.
  • Openness to transferable experience from different technical backgrounds if it aligns with managing AI-powered product teams.

How GitLab Supports Full-Time Employees

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental Leave
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FocusAI EngineeringRole area
Seniority signalLeadCandidate level
StackStack listed in descriptionPrimary skills
Location27 accepted countriesEligibility

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